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May 2024 by Bill Finley
I always make a point to stop here when I'm in Auburn.
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February 2024 by Lila Drennan
Wanted to just say thank you to Jennifer. She was a lot of help for me. Thanks again.
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February 2024 by May
I placed an order for for a physical textbook rental on the first day of the semester. I assumed due to the weather that week I would most likely not receive my textbook right away. The following Monday, I still had not received my book. Considering it was my second week of classes and I had paid $16 for 2day shipping, I sent an email to the bookstore to find out when my textbook would arrive. Jennifer Brown emailed me back and told me that it had been sent out that same, Monday. On Wednesday my book still has not arrived, so I called the book store, and no one answered. I sent out a message that day to the bookstore about a tracking number, and received no response. Thursday I emailed the again, and finally received an response this morning (Friday) that stated they would contact the publisher. I finally called the 1-877 support number and was told my textbook was in fact NOT sent out on Monday, because it was on back order. Sounds to me that instead of actually helping me, Jennifer lied to me and told me my textbook had been sent out. This is lazy and inexcusable. Especially when a students grades/assignments are at stake.
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August 2023 by Nicholas Massey (Nick)
As an MTSU undergrad student, I refuse to, on principal alone, give 5 stars at this time. The bookstore is fully functional, and probably under funded most of the time, the people who work it do their best as much as possible, but they are still only humans trying to help other humans.
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March 2023 by pso ave
I’ve been charged for books I returned on time, spent hundreds of dollars on access codes that weren’t sent to me, stood at the counter waiting for help while employees fraternized with each other. I’ve used Phillips for 4 years, but if I had to do it again, I would go across the street to Textbook Brokers.
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June 2022 by Amanda Ramsay
Nice place
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June 2022 by L Mullican
People working the book counter are always so pleasant and helpful.
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June 2022 by Ziyad Alhazmi
Great place for school supplies. A little expensive tho.
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May 2022 by Christiana Gilbert
Helpful staff and plenty of options to choose from. Will price match Amazon and local book sells on textbooks.
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April 2022 by Amy Beth
Well organized and will staffed!
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February 2022 by Mr. Ziiyad
Great place for school supplies. A little expensive tho.
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December 2021 by Madison Titshaw
Very rude employees when I went in today. Quite snappy when I tried to return a textbook. They are also very unlikely to buy books back.
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December 2021 by Brandon
Friendly and good service. Just a little over priced.
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November 2021 by Abduquddus Okele
Convenient bookstore you can trust for all student supplies
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October 2021 by Matt Grago
Don't bother. Inventory is non existent. Go across the street to textbook brokers.
