-
January 2024 by Mary Gago
Grooming by Tessa was amazing
-
November 2023 by Dolores Miller
I take my dog there to get groomed, they do an awesome job !! I like you can see them thru the glass, my dog loves going there ...very happy !!
-
September 2023 by Christina Forgey
We were fed up with our last grooming experiences from "PetSmart" we just wanted our girl to be clean, properly brushed, and a good deshedding! So we thought we'd try Petsense it's closer to our home we pass by it all the time. We brought our husky Molly in last week and let me tell you they did a fantastic job on our big girl! You guys were so through our girl was finally fresh and clean she was so soft you could actually tell she had been brushed and bathed unlike PetSmart which left a lot to be desired. I just wanted to thank you Savannah for taking great care of our sweet Molly♡ You have a customer for life! I'll recommend you to all of our friends and family and to anyone with a fur baby!☆☆☆☆☆ 5 star service!!
-
August 2023 by Dawn Pierce
Staff is very helpful. My Family was excited about the Animals they had. I even found Pet items & Pet food they sold at a Lower price then Big Store Chains by Almost $9 - $10. When you become a frequent shopper you gain points for FREE items you are Purchasing. In our current economy those few Dollars add up to Big Savings ?I Highly recommend checking Petsense out and comparing for yourself.
-
May 2023 by Jody LeMaster
Dropped my mini doodle off at 10:50 for her 11 grooming appointment. I was told it would take 2-3 hours for her which was okay. I show up at 2:15 to see if she’s almost done & they just started bathing her after she sat in the crate for the entire time and was never walked where she peed on herself which is unlike her. The lady then proceeds to tell me it would be another hour and a half. So apparently it takes 4.5 hours to bathe and cut a 40 lbs dog. I just ended up taking my dog without getting her cut because I had obligations at 4:00. Found it pretty ridiculous that I made an appointment and her actual grooming did don’t start until 2:15.
-
March 2023 by Melissa Jenkins
Friendly and helpful staff. Great pricing on the products and I always find what I need for my ? dog.
-
February 2023 by Adam Sanders
Stopped in to check out the store and was surprised that it was as good as it was! No need to go to the other side of town now.
-
February 2023 by Rachel Escobar
Brought my 3 year old dog in for grooming. Every single person I interacted with was professional and kind. The area was clean and the groomers were knowledgeable and accommodating. Super happy with the results. Will be back!
-
February 2023 by Leanne and Pete Day
Very nice store with a good selection of products. We visited for the first time recently looking for a replacement for Petsmart on this side of town. We were able to find all of the specific items that we typically purchase and the staff, including the manager, were all very nice and helpful. Would definitely recommend.
-
February 2023 by Deana Meyer
I first come across an iguana that had an extremely bad rash on its face. So bad the poor thing was rubbing it on the rocks. Next, I went to look at the kittens, there were two. Both kitten's eyes were so infected they were closed shut! It was so sad! They were trying to play by reaching outtheire paws but could not even see! I have now reached out to the customer service department to report this.
-
January 2023 by Kelci Peck
Love this place! They are so friendly and helpful everytime I go in! Highly recommend!
-
December 2022 by Heather Collins
Mary is the best groomer!!!!!! The store has friendly staff and good selection of pet foods and products.
-
September 2022 by Ron Rousseau
Mostly a cat and dog store, but they had what I needed to feed my herpes...my first visit, and they're much better than Petsmart!
-
February 2022 by Heather Blackwell
I took my dog to Petsense to look for some new toys and it's near my house. It was quiet and we walked around easily. The reason for my 5 star review is because the cashier, I unfortunately did not catch her name, wanted to give my dog a treat. He is a new to me rescue so he's still very skittish around people. He prefers when people get on his level to greet him, and she did! She sat on the floor, broke up the treat for him, and gave him time to warm up to take the treat. It was so heartwarming. We will definitely be back! Thank you for your kindness. My pup and I appreciate it.
-
February 2022 by Amy Matthews
So we have bloodhounds (3 of them)… The first time I ever went in to Petsense they told me that if I bought 9 bags the 10th bag was free. Our dogs are a sensitive breed and require pretty expensive food and so I thought that was a good deal. Well, recently, I went in and the clerk at the front was checking me out and said I see your next bag will be free. Of course I’m thinking oh that’s wonderful! So the next time I go in I said hey I think my bag is supposed to be free today, at least that is what i was told last time. Well its a different clerk and she goes no you only have 9 bags you have to have 10 and then the next one will be free. I said so I thought it was 9 and 10th was free and she said no you buy 10 bags and then the next one is free. You just pay the tax. I apologized for the confusion and said OK great well I guess next time and left. So today I go in thinking that my bag of food will be free and yet again a different clerk tells me that no actually it’s not free that the bags have to all be over 25 pounds and two of the bags that I purchased were 4 pounds and so I’ve actually only purchased 8 bags instead of 10 because 2 of them don’t count so I have to get two more at 25 pounds or more before it’s free. Newsflash to me no one‘s ever mentioned that the poundage of the bags makes a difference in whether or not it goes towards your free one. Everytime I go the rules on this seem to change depending on which clerk is working and I’ve yet to receive a free bag of dog food. Customer service lacking! I will just purchase my dog food elsewhere.
