The O'Reilly Auto Parts on Old Fort Parkway in Murfreesboro is consistently praised for its exceptionally helpful and knowledgeable staff. Reviews highlight that the employees are awesome, really nice folks who take time to know customers and provide great customer service. They are described as actually knowledgeable about parts, going beyond just relying on the computer system. Staff members are recognized for being extremely kind, patient, competent, professional, and sweet, often going out of their way to help solve complex problems. Customers report that the team will bend over backwards and come through in a jam, creating a sense of awe with their willingness to help everyone, from commercial accounts to individual shoppers. The delivery drivers are also noted as equally awesome. This location offers a range of store services, carrying the necessary parts, tools, and accessories.
