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June 2024 by David Landry
I went to Lowes because it said on their website that they had a certain brand of mulch in stock. When I went to Lowes to pay for the mulch, the checkout register said they had 75 bags in stock. When I went to pick up the mulch, they didn't have any at the pickup yard. Then, they proceeded to look for 15-20 minutes for the mulch. When I went to customer service, they made me wait another 20 minutes looking for it on a pallet. After not finding any, they said I could get a refund. All in all, they wasted over an hour of my morning driving to their store, waiting, and driving home. How can they say they are 100% committed to their customers and have no respect for their time?
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June 2024 by Coree Russell
A lot different from Home Depot, different prices too ?
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June 2024 by Bryan S
I go to this Lowe’s multiple times a week, and apparently the saw to cut plywood at this Lowe’s is like the ice cream machines at McDonald’s and “is out of order” more than not. They either need a new saw, or the people who are trained to cut wood here don’t really want to mess with it. I only had to cut 2 pieces of plywood, but had an order of $2,500 that I gladly spent at Home Depot across the street today.
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June 2024 by Anfernee Kindred
Robjay Bush is one of the most kind and informational people that I’ve met, and he made my experience at Lowe’s a great one. He knows exactly what he’s doing and how to help you with any of your Lowe’s needs. Safe to say I’ll be back at this Lowe’s for anymore home improvement items!
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June 2024 by Brett Maverick
The representative said she wouldn’t refund the pressure washer soap unless I took it out of the pressure washer - that never worked - and put it in the original container. If the pressure washer worked like it was supposed to, there would be no need for a return at all.
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June 2024 by Alex Robinson
This store has AWFUL customer service. From long curbside wait for pick ups to missing items in orders to employees who throw things into vehicles. This store is lacking. Management has zero accountability and it seems no one cares. I’d rather spend my money at Home Depot. Just not worth the headaches.
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June 2024 by Danielle Burton
I enjoy shopping at Lowe's. I find everything I need every time I visit.
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June 2024 by Jimmy Haven
If you want to spend forever on hold call them
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June 2024 by Huxley
Almost always have what we are looking for
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June 2024 by Roberto Leverette
Do not get your appliances delivered through Lowe’s in Murfreesboro,Tn our experience has been a nightmare
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May 2024 by Jae Huff
Saw machine is out, has been for a few weeks. I had to return all the wood I bought.
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May 2024 by Vivian Mason
Not enough employees know where to find stuff. Had to walk to places the items weren't at.
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May 2024 by De Roberts
Staff are Very helpful and nice.
Had some mulch and flowers ? on sale.
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May 2024 by Dr Royce Barrett
Very slow check out.
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May 2024 by Rez Ali
Ms.Shay at self check out was awesome! Very friendly and respects customers. Thank you, Shay!
