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August 2024 by Curronica Lowery
I’ve never had any problems with this pharmacy. The automatic phone line is annoying sometimes but I get through every time. They are always friendly. Anytime they answer the phone, it’s polite. They make sure all my questions are answered. Especially with my children’s prescriptions. It’s always easy and straightforward.
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July 2024 by Matthew Listovitch
This place is Loco. You can give them a 90 day script, they will only fill 30 days at a time and then tell you that you need a new script for every single month. Even if you are on long term meds from your doctor. When you ask them about it, they will blame your doctor.... that already wrote you a 90 day fill.... just don't. Go elsewhere and save yourself a headache.
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March 2024 by Sonya Scruggs
Great Customer Service
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October 2023 by Granny VP
Poor service. They won't fill the prescription while you wait even tho nobody else is there. Rude and don't care if you take you business elsewhere.
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June 2023 by Mat Harmon
This pharmacy went above and beyond for me today and saved me a ton of money. Excellent, prompt and polite service as well as a knowledgeable staff. Thank you!!
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October 2022 by Lady E '
Poor customer service.
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October 2022 by G H
This pharmacy needs a lot of work. There are so many issues there. The service is horrible. Rachael is great and tries to help and Matthew does too. There is a woman named Maria who is a nightmare. She’s rude, short, doesn’t know her job, and thinks too highly of herself. She’s just hateful. There are several other younger ppl there that don’t know what customer service is supposed to be either.
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October 2022 by R. Ziesch
Drive through closed indefinatley...part ordered but they dont know when.... So only choice is to park down by Starbucks and hike in with toddler in tow..then to stand in a line ten plus deep or more....um no thanks
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October 2022 by Josh Agee
Absolute worst pharmacy. Half the time the prescriptions they say are ready are not ready. Many of the pharmacy techs are unprofessional.
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July 2022 by Evelyn O'Leary
Recently had sooo many problems in getting RX’s sent to the correct pharmacy as doctor had incorrect information. Rachel was great and so nice in getting all straightened out even though this was extra work for her! So appreciative of her help and Kroger Pharmacy. Staff always polite and helpful. Cudos to Kroger Pharmacy!
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April 2022 by joe williams
Pharmacist DAWN SPEERS is the best. Having major problems with prescription she took care of a situation she dint cause.
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July 2021 by Katlyn Walls
I love this pharmacy never have any problems with getting medicine or questions answered I've been on all kinds of medicine at one time my medicine was changed every month to two months. And they still handle everything with ease. Friendly and efficient
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June 2021 by Karen Harrold
Customer service leaves much to be desired. Transferred to CVS. It's not even worth going into the entire story because, based on the other reviews, it's clear that it's a moot point. If I could have posted a review w/o leaving any stars I would have.
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April 2021 by Debbie Strobel
Their customer service has really went down hill.
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February 2021 by Denes Allen
I called in for my refill at 10 am Friday & was told that they will get right on it. Called Saturday to get total and was told that it was never filled because when they called to get the med info for transfer the other pharmacy was closed. They close at 4 pm & they had since 10 that morning to do it. Now I have to go all weekend with my medicine that’s for type 2 diabetes because of their negligence. Then the pharmacist apologized for them dropping the ball and offered me “fuel points.” Just go somewhere else like Walgreens down the street or another Kroger’s pharmacy. This is important medicine & for this to happen is inexcusable
