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February 2024 by lakeijonay hamilton
Place is always leaking and falling apart! Things are always broken rather it be machines, saunas, or bathrooms. Smell is off many days, and you can see others showering [they can see you]thru the see-through shower curtains. They have short cancelation hours that if you can't make, due to work/ being too far away, they will still keep your membership going even if you do not go anymore. They will just keep charging and will not work with you at all. Surely, we know where their values lie. Can't cancel via email, or over the phone. They'll just keep taking your money every month even though they know that you're not able to visit anymore. Very predatory gym.
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February 2024 by kaitlynn bursack
I was a member of this Crunch for nearly 2 years. Until a couple of days ago I had no issues. I have bought multiple energy drinks along with waters and have never been charged for a bottle of water. I was even explicitly told waters are free by a couple of staff members at different times. February 5th I had taken a water from the cooler as I had done a multitude of times when I forget my own and continued to work out. About a half hour or so after I get the water team member Abby M. approaches me in an extremely rude manner DIRECTLY after she had watched me finish a 100+ lb lift with my arms. She asks if my water is from up front and after I say yes she rudely states that everything in the cooler costs money so I tell her I was unaware and that I had been told otherwise, this seemed to upset her more, but I understand miscommunications happen, so I told her that I would come up and pay in a moment as I was still winded from my set. I walk up to the counter to pay and she had stepped into the managers office and come back out to help me, when I was trying to explain why I thought the water didn't cost anything she got increasingly upset, asked me who told me this and when, rolled her eyes when I gave her an answer, and (again) rudely informed me that everything in the cooler costs money AND that she had watched me do it multiple times on multiple visits, at this point my question is why am I being profiled as the water thief?? And why wasn't something said the first time she saw me as that could have prevented this entire situation. Also the fact that she waited 20-30 minutes to approach me during my workout because obviously she knows my face? I want to reiterate that paying for a $2 bottle of water was NOT the issue it was Miss Abby M's attitude, it was quite frankly unacceptable and unnecessary for what was obviously a mistake. It's not like I was taking energy drinks or tanning lotion, it was water, like to any regular person that's an obvious misunderstanding. I have several gym memberships around Murfreesboro and have never dealt with such a snobby front desk associate anywhere. Noteworthy is that I came in and decided to cancel my membership the next day and Abby M. was the one at the counter, she was super rude about cancelling it, didn't explain anything about the cancellation, and wouldn't really even look at me. If you're into working out but also getting treated bad by staff over a simple mistake this is the place for you! She is fully the reason I decided to cancel my membership after being with you guys so long and I hope she gets a break or whatever she needs to get her attitude in check.
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February 2024 by Richard Farrer
Love it here!!
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February 2024 by Chris Clark
Update: The reponse below from the gym was given. I already did this and nothing has been done. Anyone noticing the response at the bottom, do not believe them. I also mentioned the issue when sent a text on why I left and if I wanted to be contacted about the issue. So they know the issue and refused to contact me eventhough I gave permission. End of update for the below.I asked about the music levels before signing up. I was told it could be turned down some if it was extremely loud. Not true though. Only the manager has access and he's not usually there when I am. Some days the music actually causes me ear pain. I had to cancel because I never know when I can work out. I lost $380 in training fees due to this also. I would never recommend this location to anyone who wants to work out and doesn't like throwing away money.
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February 2024 by jimmY DAGNAN
Good place to mold your self
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January 2024 by Jamye Smith
Didn't get a gym tour so finding where anything was was difficult also the gym set up didn't make much sense would not recommend front desk staff was also snobby
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January 2024 by Alicia Frankenfield
Staff are kind, clean equipment, good prices
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January 2024 by Alex Fogler
My favorite place to work out. The gym is always so clean, including the locker room. The equipment is well taken care of with minimal downtime if a machine is broken. The staff is extremely kind and helpful if needed. Highly recommend.
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January 2024 by christopher tapp
Needs a few things, gets over packed sometimes after work hours, has too many tiktokers with tripods recording themselves. So...very comparable to most gyms.
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January 2024 by Big Nate
Crunch Murfreesboro is a great gym and fitness center. The energy is amazing and the equipment is top notch and the machines are different from the other gyms in which I train at. Christina is always at the front desk smiling and happy to greet you, even if it is 5:30am. Courtney has also been a wonderfuladdition to the front desk staff.
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January 2024 by Kenzie Ramsey
The best gym in the boro!!! Me and my gym partner come every morning and the morning crew is awesome! We love the front desk workers: Christina and Noe!!!! They are the best! Always say hi when we walk in and bye when we leave! We love Crunch!
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January 2024 by Emily Green
Clean facilities, well maintained equipment and friendly, helpful staff
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January 2024 by Samuel Gordon
Great gym! The equipment is always sorted and very clean. Staff is wonderful and always makes sure you are doing good and welcomed really enjoy coming here to work out.
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January 2024 by Heinrich Schmidt
Scammers and liers
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January 2024 by Justin Kulick
This facility was always overcrowded. But my problem is that they won't let me out of my contract, even though I been in the hospital and out of work for over 2 months. I tried multiple times to do something over the phone but they said I have to come in and fill out a form, eventhough I'm in a hospital bed. They keep trying to charge my empty bank account. I've watched my life fall apart since October and they still call me daily about paying membership fees. I'll never use this gym again
