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January 2024 by Sylvia Jenkins
I went for a relaxing hair experience. They put me with a white lady with my fine course hair. She stated she was experience in all hair types. I ran out when she tried to RIP my hair apart!!!!! BLACK WOMEN STAY AWAY!!!!! THEY SAID SHE WAS DEAF BUT I THINK SHE IS BLIND
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July 2023 by Marian Louise May
Great service
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May 2023 by Kelly Pingicer
Jessica is great with kids - and patient! She manages to get my daughter’s thick wavy hair into nice layers and offered us a free bang trim in between full cuts. Been coming here for a year now and very happy with her!
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June 2022 by Jacqueline Odom-bradshaw
The customer service was great. Was greeted when entering into the salon. Im not going to make my hairstylist an bad person. She had good intentions on trying to do my hair, but she's not experience on black women hair. I asked the receptionist if she was experienced and she asked the hairstylist and she stated that she was experienced in all hair types. I have an perm that I permed last Wednesday. The hairstylist perceived to doing my hair. I received wash and set my hair is super nappy and the products she used on my hair when I asked the hairstylist was those products for my hair she said yes. I still was charged $40 for nappy hair. Am very unsatisfied and I cried when she was combining out my hair after she taking out the rollers. The stylist didnt know I was sharing tears regarding my hair, but the receptionist saw me and she began to help the stylist to straightening out my hair. The stylist did an horrible job on my hair.Service: Hairstyling
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April 2022 by Hannah Young
This is the second time in the last year that I have gotten my haircut at this salon and i have been pleased each time. Brent did an amazing job with my hair and helped me decide on a new style that I was wanting. He was so kind and helped me to feel comfortable. I will definitely be coming back and having Brent cut my hair in the future.Services: Haircut
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April 2022 by Taylor Hill
Good customer service and very affordable
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March 2022 by Angela B.
I was nervous making a last minute appointment for cut and color with a stylist I had never met. I hit the jackpot when they assigned Brent to do my hair. He was meticulous and thorough. I honestly can't say enough good things about him and his work. My hair was a hot mess! He is an amazing color artist and gives great cuts. He also squeezed in some time to treat one of our daughters curls and she too, was delighted. If you struggle with curly hair, this is your guy. He has curly hair too, so he gets it! This is the first cut and color that I have had in a long time where I didn't wake up disappointed after washing and styling it at home. He makes great suggestions! He isn't a pushy salesman type of stylist. It was a very comfortable, relaxing, and an overall enjoyable experience. I will follow this guy to any salon within an hour of my house. He's amazing! I'd post my before photos but they are embarrassing. I looked like a hobo! Now, even my bed head looks wonderful.
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February 2022 by Mashilla Randle
When I showed up for my scheduled appointment at 2:30 p.m. I was told that I was not in the system. I should have taken that as a sign not to get my hair done and left. I was told by one of stylist that there had been system issues and he scheduled me an appointment for 2:45 p.m. with Britney. Britney was nice and polite however, she had no experience doing my hair. I showed her a picture of a blunt bob cut I wanted and she assured me she would do it. I am a African American woman who had fair nice hair past my shoulders. Now thanks to Britney, my hair was cut up to right under my ears and it is still dirty because it was only washed once and it smells burnt and the cit was not what I asked for. I asked for a blunt bob cut down to my chin.My hair can not be treated like a Caucasian womans. You can not cut an African American womans hair wet if they are asking for a blunt bob haircut. More training needs to be done. I am never going back to the JCP Salon to get my hair done.Service: Haircut
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November 2021 by Megan
$37 JUST to trim bangs is ridiculous. Why charge for a full cut? No thanks
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October 2021 by Melissa Pettis
I took my 85 yr old mother-in-law to have her hair cut and permed. We were just a little early and were told there were seats for her to wait. She will need to go to the mall. My mother-in-law struggles walking long distance. When her appt. Time came the hair dresser was not there yet, so they showed us some waiting seats that they had hidden. My mother-in-law was so exhausted from walking the distance she wanted to leave, so she didn't get her hair done. Very poor customer service in my opinion. We should make accommodations for the elderly and struggling customers.
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February 2020 by Leslie M Huggins
Kim does an amazing job and is always sweet! I am picky about my hair so, an amazing review says a lot!
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November 2019 by Mary Hoffman Spry
I have tried with corporate and with our MBoro store to get someone to help me with an order. Call main line to JCP and they say I have to call local. NO ONE answers any dept phone and when they do they hang up. This has been going on for two weeks!!!! Hate this store!
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November 2019 by Kim Laybourne
Really friendly and talented staff who listen
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October 2019 by Gail McKay
Lauren is the best, shes great with color, cut, most of all her personality makes all the difference. Your next appt needs to be with Lauren.
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August 2019 by Animal4lover 1234
Pricey