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March 2024 by Cap Davis Cams
It's not Lowes so... yeah
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February 2024 by DudeBroWoah
Quick in and out, one gentleman knows the place like the back of his hand and was able to point me directly to the items I was looking for without hesitation
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February 2024 by Vincent Crandol
Very big
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February 2024 by Jon Gordley
Staff was very helpful and patient as we found exactly what I was looking for.
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February 2024 by Richard Bauman
Poor customer service. From help desk to management. They are careless or just incompetent. Buying a product off the shelf is ok but try to order a specialty item… I recommend going to a professional locally owned business.
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February 2024 by Craig Hain
Everything you need and people to help you understand how to do it yourself.
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February 2024 by jerry cates
Better than lowes by far
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February 2024 by Derrick Shelton
Typical home depot. Had everything I needed
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February 2024 by Chasity DeArmond-Rueby
Good place
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February 2024 by j v
2,000th review
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February 2024 by Sarah Kervin
This store just continues to amaze me at how bad it is. The aisles are often completely bogged down with stock, I have seen some improvement over the last 2 years. But the way stock is put out aisles are often inaccessible. Today I went looking for a specific item. When I checked online it showed 9 in stock for same day pick up but didn't show an aisle number. I asked MK at the customer service desk if she could locate the item or someone from the department so they could find the item, a 100lb propane tank so not a small item. She said she didn't know and to go try asking thr cashiers or go see if someone was outside to ask. I asked her if she could locate someone who could help narrow down where the item was located as it didn't seem reasonable to contine walking around the store when no one knew, and I had already been told by lawn and garden to ask customer service. I had already walked the probable places (plumbing, garden, grills, and knew from coming in they weren't out front). I suggested they were likely up on a shelf which is why they didn't have an aisle location as it was an odd item. She refused to help, she also had earbuds in. I ended up asking for a manager. She complained extensively about me to the manager Chris about how I refused to look or ask the cashiers. I had tried to explain to her the cashiers did propane exchange and that's not what I was doing. The manager Chris came who is knew to the store who started off a bit aggressive. I explained the issue and that it didn't need to be an issue and I didn't think it was ok to tell me to continue walking all over the store asking other people. He said he came up to help me as the resolution because MK didn't know, which wasn't correct he came up after MK refused to help and then I asked for a manager. It shouldn't have escalated to the entire situation. He then argued a bit that the item was online only and not in stock and I was reading the website wrong. I showed him that there website showed 9 available at the murfreesboro location, not online only or ship to store. He pulled up the sku and checked and then saw it showed the 9. He ended up apologizing and located the item which was up on a shelf. The entire situation just didn't need to transpire. The customer service at this store sucks. I let him know we normally drive to smyrna or go to lowes, and all of this is why. I would recommend driving to smryna over this store. Smyrna is cleaner and better managed.
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January 2024 by Eddie Elem
What guy doesn’t likes Home Depot for all your do it yourself needs
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January 2024 by GF T
If you're just shopping it's fine- it'll like all the other stores. If you need services it's not. The flooring department never answers the phone, the kitchen design department is not good, etc, etc. You're better off finding your own independent contractor and cutting them out of the equation
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January 2024 by Jeff Ballance
The worst customer service I have ever experienced! They lie to your face over and over and over again. The delivery service is beyond ignorant! Repeatedly fail to deliver appliances with no phone call or correspondence to explain why. Just schedule and then no show over and over. You have to call them to schedule again, then again no delivery. I am pretty sure at this point small claims to get your money back is more likely than actually getting appliances.
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January 2024 by mezoo8000 morgan
The service here is very wonderful and the people are very friendly