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February 2024 by Lets make the world a better place
I have visited several HF stores and this one was great. The store was clean, well organized, well labeled, plenty of inventory and helpful employees to assist with your need. I walked thru the aisles, men enjoy tool stores and noticed they had more to offer than the store I usually visit. They had a greater selection of tool boxes and hardly any empty places where tools should have been as my local store has very often. There were many shoppers and the check out process was smooth and efficient. I was in line and an employee from the other side of the store called out and directed me to a vacant check out line. The outside of the building wasn't that great to look at but the inside was above average and they were very courteous and friendly. If you need tools for occasional usage, give them a try, you will be satisfied with their renderings.
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January 2024 by Pher Kelly
Great savings
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January 2024 by Raigan Woods
My lock at my apartment froze and i couldn’t afford a locksmith so I went to buy a torch lighter and they sadly didn’t have them and I proceeded to have a mental breakdown because of the stress of the day in front of the 3 employees there I know two of them were Erica and Calvin. Calvin immediately went to his car and gave me his lighter and they were just so kind even though i know i looked like a crazy person. Idk about the products but the customer service is a 10/10 for sure. (if you were wondering i did get into my apartment with the lighter)
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January 2024 by Brandon Corwin
Great service and friendly staff every time I go in. They always have what I need A+
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January 2024 by Brian Loso
Good selection and price. Cashier was in a hurry didn't even bag or stuff, no conversation at all
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January 2024 by larry hayes
On Saturday, December 16th, 2023, I had an issue with central machinery oscillating bench drum sander. I could not remove the rubber drum to replace one of the other drums in the variety equipped from the factory. The yellow plastic cap on top of the spindle assembly could not be removed. It appeared to have been frozen. Took it to Smyrna store and the store manager refused to help me with removing the button to change out the drum which disabled me from use. Almost gave up, but decided to go to Murfreesboro store, Store Manager Ben assisted me and took the time to help me figure out what to do. He should get an award for exemplary customer service. He did not stop until we found a resolve. He was able to get the button removed which made my day. I thought I was going to have to trash my bench mounted drum sander. It would have burnt me with about $180.00 replacement. The machine was in perfect working order prior to not having access to the spindle. Thanks Ben for the quality of customer care represented by your quick and innovative ability to help me restore my machine to usable product. I want to reflect my opinion and thanks to all levels of management for having a manager who cares about problem solving to please the customer. Merry Christmas Harbor Freight Retail store and corporate HQ.Satisfied customer,Larry Hayes
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January 2024 by Jared Irby
Don’t go here, you will keep going back looking at new weird tools and buying them. It’s a never ending cycle of buying more, a bigger tool box and then more. Lifetime warranty really means lifetime though. Just bring it back in and go home with another one.
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January 2024 by Micheal Swett
Low prices, helpful staff, available coupons for even more discounts and one of the best return policies.
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January 2024 by Steve Davis
Came here for a couple last minute Christmas presents. Tried to use a digital coupon but would not accept. They said it had expired. Store was well stocked and orderly.
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January 2024 by Della Coffman
Very nice people
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December 2023 by Andy Adams
My dear friends, please heed my warning…. If you arrive at Harbour Freight unable to muster the strength to spend your money, then disappointed you become. Addiction of the soul becomes addiction of the mind and body. I forewarn you to, but alas many do not listen. For the deaf man speaks and does not hear, alas the hearing man hears but does not speak. However you come, come ready forthwith and magnanimous.
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November 2023 by Todd Woodstra
Like every other harbor freight place this place was great. Actually the shelves were stocked better than any harbor freight I've been into. Maybe I was at stocking day, but there was a lot of helpful staff, good reasonably priced products typical of harbor freight.
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November 2023 by cLAW Law
Harbor freight check-out is the SLOWEST of all check-out. Hey Harbor Freight, go see how ALDI does it. Never shopping at HARBOR FREIGHT AGAIN anyway because of your data harvesting practices.
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November 2023 by jared lisle
Friendly and helpful staff. Has most items you'd need, but unlikely to have more specialized tools.
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October 2023 by Dale Mcarthur
I don't believe my phone number should have anything to do with me buying something. They ask for your phone number, I say you don't need , that's not what they want to here so the they keep trying. The line is already long , just let me pay and go.
