-
February 2024 by Heather S.
The best jewelry store I have been to in middle Tennessee. The two guys who work here are knowledgeable, accommodating and know their business! I came in to have two very simple things done with two watches and they jumped right in and within 10 minutes I was out the door. In the short time I was in the store I overheard multiple conversations that impressed me. First my watches- for some reason it's very difficult to find anyone who will just put a battery replacement in and no one wants to take links out unless you purchased your piece there. Apparently liability issues... which is nuts.
-
November 2023 by Kim D.
Best customer service hands down. They go above and beyond compared to any other jeweler I've been to in Murfreesboro. I'm so glad I stopped by and they will always get my service now.
-
August 2023 by Montana Gaines
John was amazing to work with! I would absolutely recommend anyone wanting custom jewelry to go to him. I always had a very distinct idea of what I wanted my engagement ring to be and he made my dreams become a reality! We got married 2 years ago and I still look at my ring almost daily and LOVE it.
-
February 2023 by Leanne E.
This is my go-to jewelry store! They are so knowledgeable and friendly, and they were BY FAR the best quality and price for my matching princess cut earrings and necklace (that I wear every single day!). Charles the owner genuinely cares about his customers and goes the extra mile, and Ryan was super helpful and didn't mind me asking a ton of questions before deciding. I have told everyone I know to go there, and all of my friends go there now too. I will never go to a big box store again -- local all the way!
-
December 2022 by C
This jeweler set a beautiful ring I had for 30 years and sized a ring, replaced gold necklace catch that wasn't staying closed.. did an excellentjob. Patient and honest.
-
January 2022 by Julie Duda
I went to GemRite the first week of December with a special project at hand. I had a heirloom ring that belonged to my great grandmother. I showed John the project, and gave him some idea of my vision and he had this band back to me in less than two weeks. I was impressed with his work, professionalism and communication with me. I 100% recommend his work here and hope to have more projects like this in the future to bring here.
-
January 2022 by Ron B.
Super straightforward good guy. Will be going back again. He was honest. Explained everything. Gave some great advice.
-
November 2021 by Joshua Boies
John and Alina are true artists! Shopping for an anniversary ring for my wife I made a profound discovery buying jewelry from retail is for the birds! I walked into GemRite (not a big store- not much to look at) but after talking a few min with John & Alina I know custom design, one of a kind jewelry is the only way to fly! You will be letting your self down if you don't give them a try.
-
November 2021 by Claudia Caldarola
Excellent experience!! 1st time in and they had been able to repair my ring within minutes?. I had also dropped off my favorite pair of earrings where one of them had a broken clasp. I brought them both in so they could see what the non broken clasp looked like. When I went to pick them up not only did he fix the broken one but they had shaped both the clasps so they matched perfectly and now way easier now to open and close. Highly recommend them for any jewelry repair!!
-
October 2021 by Katie Ann Locke
John was wonderful to work with from start to finish! I came in with a vision for what I wanted this ring to be and he took my ideas and multiple pictures and made me something unique. The special touch he added to this ring was that he melted down some family jewelry to make the yellow gold band. The filigree is so intricate and he is incredibly talented. I also really love the little diamonds in the white gold around the center stone. Not to mention, he found me a PERFECT diamond. I’m thankful we trusted him with a project so special, because I now have a new favorite piece of jewelry! I can’t stop looking at my ring, and would 10/10 recommend John to create something amazing!
-
October 2021 by Roxanne Richardson
John was amazing through the whole process, kept us in the loop the whole time and was very open to feedback. We brought in a sketch of what we wanted and he brought it to life! Two amazing custom rings in about 3 weeks. We couldn’t be happier. :)
-
October 2021 by andrea dawson
John, is amazing! Very friendly! Took my ring into him to size and the diamond was loose and he fixed it within a day and did a wonderful job!.. will be going back! I have found my jeweler!! ?
-
September 2021 by Danielle Dewey
I received a gorgeous fantasy cut amethyst from Gemrite today. Very beautiful! I will be watching their stone selection in the future. Hard for an amateur to take a photo of, but here she is! Thank you!
-
September 2021 by Emmy Williams
John was simply amazing! I took my ring in to have it resized and he had it done in 24hours! The price was great and the service and his kindness was even greater! Would recommend to everyone!!!
-
September 2021 by Susie O.
A++++ We had an excellent experience working with Charles on my engagement ring. I specifically wanted a moissanite ring and asked Charles for his opinion on the stone. He was very knowledgeable of the stone and agreed it would be a great choice for us. We talked about our different design options and decided to go the semi-custom route. He very patiently worked with us, showing us different options for the band, mount, stones, etc.... I simply told him my thoughts on what I was looking for, and he showed us several styles during our first visit. Within a day or two, he sent us photos of several beautiful options he had found, and we eventually landed on a beautiful large oval moissanite with a hidden diamond halo in white gold. He treated us so well. It was so great to work with someone who truly cared about their product. We felt like he really wanted us to be happy with the ring and wasn't just trying to make a quick sale. He wanted us to have exactly what we wanted, and he wanted to create a quality ring. Even though we designed and ordered the ring together, he helped my fiancé make it a surprise in the end. I saw the ring for the first time with him down on one knee, and I couldn't believe I had such a pretty ring. I get compliments on it constantly. Honestly, I get compliments from strangers at Home Depot and the grocery store. We plan to be back to visit Charles for more goodies in the future. Coming from a couple who has visited a lot of chain jewelry stores over the years in search of the perfect engagement ring, you could not ask for a better experience. Very nice to work with. No pressure, super smooth experience, and at a very fair price. We love that Charles stands behind his work and didn't try to press us with extras. I've had the ring for over eight months, and I still stare at it all the time. A+++++++ all the way around.
