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March 2024 by Joy E.
I spent over $3800 on 4 appliances at this store in Nov, 2023. The refrigerator, microwave, and range were installed with no problem. The dishwasher, however, was back ordered. The first guys that came to install it cut the 3rd prong off the electrical cord and asked if I had electrical tape. The next day there was no power to it. The second guys that came installed it sticking out two inches from the cabinets and scratched the cabinet. The third guys said they couldn't fix it and my salesman, John, said they would refund the $179.99 installation charge. As of today,March 2, 2024, that has not happened!! Save yourself a headache and DO NOT buy from them!!!
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October 2023 by Oplis Sloan
Was greeted in an adult, and professional Way... and the salesperson made such an impression...I was glad to make a purchase.... very refreshing... after some of the other stores I have visited I will be going back
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October 2023 by Gayle Morgan
John is the best! Gives you all the details needed to make well informed decisions on all the options for appliances. Thank you so much.
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August 2023 by Spence Creasy
Gary Tuey is awesome!!! He spent hours with us, and never left our side. We ended up buying a Tv, dishwasher, and dryer. He’s very knowledgeable, and pointed us in the right direction. If you’re looking to buy appliances or a TV… Go see Gary at the Old Fort Parkway Electronic Express!
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August 2023 by Anthony Young
Got the TV home to realize there is no stands with the TV or a remote. And when I bought the TV my seller wasn't motivated and wish I had got someone else. So just watch what you buy and look it over because they won't. Its just another $ to them
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July 2023 by Eddie Kelley
Shout out to Electronic Express, what a great experience we had there today. Our refrigerator went out and we stopped by, found the refrigerator that we wanted and it was on sale. Our salesperson Mary was very helpful, knowledgeable and very kind. She showed us several refrigerators explaining all of then to us. While we were still looking my wife said something about a washer and dryer, well have to say Mary was just as good with them as she was with the refrigerators. We bought both. I highly recommend Electronic Express and our salesperson Mary. Thanks
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July 2023 by Kay G
I was in the store about a few days ago. I forgot the young man name. I think he was about 19 years old. He helped me for hours. He was so nice and gave me valuable information. I definitely will be back to this location. I was there for a laptop and that I got. He also recommend me buy my antivirus for my computer and he even help me put it on my laptop. Definitely a great location with great people. I wish I remember his name.
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July 2023 by Brian T
I don’t normally review these companies but my experience on the past with others makes me appreciate the service I got on the delivery of out new washer. They were fast and communicated so much. Call to schedule delivery then day before for window it will come. Then call when on the way. And call after to check on any problems. Plus text messages in sync. Just awesome service. I have others that have delivery and they say sometime that day and then if you need to reach them forget it. A+ EE Murfreesboro.
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July 2023 by Larry Henson
I went to the store in Murfreesboro looking to purchase a new home entertainment system. I was willing to spend up to $2,000 but instead was harrassed by associate named Jacob. I proceeded to leave the area and look at other accessories for my laptop and was racially profiled and followed around the store. I highly suggest you shop elsewhere. I won't be back!
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June 2023 by Corinne Green
The experience was wonderful. I took my computer in because it had some sort of virus. The young man encouraged me to buy a defense system. I then told him I was old and needed help with the instalation and he offered to help me. What was supposed to take a few minutes, ended up being more serious and he stayed with me trying to help for over an hour. He was wonderful, very thoughtful and polite. My computer is working much better now.
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June 2023 by Corey Cline
I've never shopped there. They always give their customers my phone number. Constantly getting asked when I'll be there to deliver appliances.
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April 2023 by Dustin Hertz
Jacob was so professional along with Jose. Incredible experience. They went out of their way to get details prices and options, perfectly packaged, as well as inside information on different brands. Great experience
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March 2023 by Kelsey O'Hagan
Buyer beware. Dropped $500 on new vacuum. Vacuum was marked as delivered. But didn’t show up. Called them to inform them and was told to call local authorities. Told they aren’t liable for missing packages. Never in my life have I heard of such a thing. How do I know they didn’t just say it was shipped and delivered and keeping my $?!?? Not to mention it was “delivered” ridiculously quickly. I’m highly suspect of this retailer and wouldn’t recommend shopping here unless u want your $ stolen
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March 2023 by Aiyanna Thompson
I do not recommend the Murfreesboro location. I moved into a new house and bought a washer, dryer and fridge from them. The washer came broken. Flooded my brand new house. Tried to blame it on the people who installed it. The pump was broken. Also they had the wrong sticker on the back of the washer…. So the serial numbers were wrong.
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March 2023 by Coyalty Jones
Got an amazing high running PC from this Electronic Express. Can't wait to start gaming, please buy it's a really great prebuilt starter. So glad my dad chose such a great pc along with the perfect place to buy it.
