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April 2024 by Donna Ramko
Excellent customer service
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March 2024 by Ronald Lopez
Firstly after reserving I called 3:55pm. Didn’t know you closed early on Sat. A groovy young lady called the guy at your location and he stayed over so I could book my storage unit. So this is my second time booking with you guys and I must say batting a1000 so far please keep up the good work. Hard to find good people in the service field these days thanks.
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February 2024 by Jim Studer
Friendly customer service
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February 2024 by Evangeline Williamson
I have been to drop things off at my unit at various times on multiple days and there is NO ONE is there at the office, I call as well and no one is manning that office at all. It’s terrible. No stars. I can’t get anyone to help me. It’s pretty ridiculous, considering canceling my unit and rent elsewhere. Only giving 1 star because you have to give a rating to post.
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January 2024 by david scott
The only thing I can give them a positive on is at least it's climate controlled. I rented a small unit in October and already have run into several problems. One- I set it up to be an autopay but apparently that didn't happen, was charged a 20$ late fee. Two- I made a payment for December and here it is January 3rd and yesterday I received an email stating that I had moved out. I go and check my unit and used my code to get in. My stuff is still there and my lock is still on. I called the number last night to make January's payment and because I have no records to indicate that I have a unit, I couldn't make one. I have no idea why this has happened.
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January 2024 by Brien Metzger
Professional atmosphere. Knowledgeable staff and involved. No hassle
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December 2023 by William Maddox
Great experience, I'm New to this area, finding things that I needed was ah A+ in my book. Thanks ALOT !!
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December 2023 by Kevin Cochran
Patrick is absolutely the man. 10/10 best experience. Would use again.
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December 2023 by Kamari Watson
It was definitely a scam ? I was only supposed to pay $90 with the coupon online ended up payin 180 . It was suppose to be $100 I later upsized am they took off my promo an charged double without notice. I had a month to pay or they was going to “ auction off my things” . However they have great hours but since it’s outdoors EXPECT BUGS ! other then that great hours , nice people .
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December 2023 by dyami love
Mr.frank have a amazing customer service and I highly recommend this company
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November 2023 by Desiree Yeargins
Mr. Patrick did an amazing job after my automatic withdrawal checking account became compromised. Because of this, Mr. Patrick deserves a 5-Star rating.
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November 2023 by Eilene Murray
Wading through the general phone system is not great but once I had direct contact to Murfreesboro I got great service!
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November 2023 by Maranda Hammond
I have stored with storage of America before I spoke to Alex at the main office and he really knows what he’s doing he really helped me in a time of need and let me tell you I’m forever grateful he explained everything to me even sometimes twice so thank you
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August 2023 by Elisa Thompson
Frank was great. Spacing is a free-for-all, but we found a place gir our RV.
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July 2023 by Tasha Mac
Looby was clean Property manager was very friendly and knowledgeable