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November 2023 by Yoosf Habib
Charged me for eSIM and couldn’t make it work on my phone
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August 2022 by Karen Harrold
I went in last night to get an Iphone. The man behind the counter clearly didn't want to be bothered. He was on the phone with lady (not business related) and I kept telling him that he seemed like he didn't want to be bothered. He tried to discourage me from getting a phone because he didn't want to be bothered. When I walked out, he didn't say a word...he was too relived that he didn't have to do his job, I guess. I went home and called AT&T and got a wonderful deal. I guess it was a hidden blessing but it's still wrong to treat customers that way.
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August 2022 by Victoria Rayne
Girl working the counter didn't seem too interested in trying to get my daughter a new phone. Went to T-mobile instead.
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July 2022 by Jacknife Retter
Had a warranty issue with cellphone they helped me deal with samsung to get a replacement
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December 2021 by Antin Spears
Always a great experience
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October 2021 by Esther R
Horrible!!!!! There was two ladies in the service counter, with a lack of attention and the worst customer service I’ve never received. They stayed all the time in there side of the counter, they stayed seated the majority of the time. They didn’t greet us or helped us at all. Totally annoying. God, they shouldn’t work as a cellphone dealer if they are going to poorly serve the customer and not even smiling at all. Terrible service! We left the store and we decided not to buy anything there.
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June 2021 by Jonathan Tennent
I was able to replace my phone I got a new Motorola how was the first customer of the day the employee was awesome everything was done to my satisfaction got a brand new phone everything worked out very convenient stores very nice excellent store
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March 2021 by Kate Hatfield
Fabulous ! I am completely and utterly technologically challenged and with this new android update to the update that completely disabled my whole phone , the woman (skinny younger blonde) was able to fix my phone in no time !
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March 2021 by Esther Rosa Martinez
Horrible!!!!! There was two ladies in the service counter, with a lack of attention and the worst customer service I’ve never received. They stayed all the time in there side of the counter, they stayed seated the majority of the time. They didn’t greet us or helped us at all. Totally annoying. God, they shouldn’t work as a cellphone dealer if they are going to poorly serve the customer and not even smiling at all. Terrible service! We left the store and we decided not to buy anything there.
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December 2020 by Danielle Thompson
Not helpful or friendly.
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December 2020 by Danielle Thompson-Midgett
Not helpful or friendly.
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September 2020 by Leslie Bowers
I would like to say thank you to the three gentleman that helped me today at the cricket store .I had tons of questions .I was a little confused about a product that I had brought Recently. They were very patient ,courteous ,and the customer service there was outstanding.Thanks again
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October 2019 by Rosita Rogers
My husbands choice was cricket. So far it's been good.
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July 2019 by John Gregory
Jerks left an ad on my car. Lack of respect.
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May 2019 by mrrobertbuenger
Went to get new glass and carry case, was not sure if they eould have then, to my suprise both were available, outstanding service, great service with a smile!
