City Auto is a business known for its friendly and helpful staff who provide exceptional service to customers. Many reviews highlight the ease of buying a vehicle, with salespeople like Erick Loyd and Rick Scroggins making the process hassle-free and focused on doing what’s best for the customer. Customers appreciate the honesty and top-notch customer service, often mentioning that they have purchased multiple vehicles from the dealership and trust their team. The staff is attentive and committed to customer satisfaction, as seen when they assist with maintenance concerns, send updates during service, and go out of their way to meet specific needs, such as finding a vehicle with a large back camera. Even for those buying rare or older cars, like a 21-year-old Corvette Z06, the team’s honesty and professionalism stand out. Additionally, the dealership offers good after-sales support, ensuring that issues like USB connectivity are resolved promptly. Overall, City Auto provides a welcoming environment where customers feel valued and cared for, making it a reliable choice for buying and servicing vehicles.
I found my car online and came to pick it up, Sam stayed afterwards to help me with the process, and the next morning he and Marcel gave me the keys. Exceptional service from the team, especially when maintanence concerns were needed.
September 2024
Easy Auto and Salesman Erick Loyd was Easy, Friendly, Hassle Free to work with I would not Hesitate to purchase another vehicle from them. Thank you Guys
September 2024
Typically dealing with car sales can be a nightmare, but thanks to Rick Scroggins and his staff it was a great experience! I’ve bought two trucks from them and they have been in great condition, his customer service is to top notch, and genuinely does what’s best for his customer. I won’t go anywhere else other than... read full comment
