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April 2024 by Taylor Heath
Completely unprofessional attitude.
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December 2023 by SantiagoWorldovmuizk34life 1975onout
Great furniture deals and accessories for your home at a reasonable price.
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December 2023 by Brandon Corwin
Definitely over priced. The staff was very friendly.
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October 2023 by James Pattee
Becca is awesome she has always worked with me and gave me a great deal.
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September 2023 by S.S. Geiger G2G
i would give no stars. They unprofessional and dishonest. I paid for a month cash for a 7 pc bedroom new. it came not new broken dresser the other dresser i still have not received over a month later and 2 weeks later Becca started taking payments. I ordered new i thought it came used and broken i have tried talking to Becca about my missing cash payment and all the issues with the contract she hung up on me. I emailed home office several times and have not got a reply. so i locked my card until they fix the issues and they ended up trying to take a payment from another card. I have paid for 2 months and only had it 2 weeks and paying for pieces that i have not even received yet and don't know when i will. This is why i never used rent to own they are a scam. Don't use this company.
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July 2023 by Gem girl
Yes it's true, you may pay more for the furniture in the long run, but if you have bad credit or you just can't afford to go out and pay cash for things, this place is great! The furniture is good. Becka and Eli have worked with me many times when I had financial troubles. This place will work with you if you just communicate with them and let you know what's going on. I truly appreciate it.
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June 2023 by Rachel G.
Paid $131 on the 19th of June when our payment is $56 a week. They have continually charged us extra on our payment since we started with them and this is how they talk to people. If you order something heavy you better be prepared to help move it in with them because they only have one delivery person.
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June 2023 by Deana Taylor
Christian is awesome! He had me out fast and the tv and fireplace delivered quickly and made everything affordable for my situation. Definitely recommend
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June 2023 by Angela Miller
You just need to pay attention to your bank acct. Not everybody that works there is honest.. Rebecca the manager is awesome the only person I work with now!
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May 2023 by Deborah Short Taylor
They send out trash and won’t repair on a timely manner. Takes weeks to try to get it resolved
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May 2023 by Heather Leslie
While Becca has been wonderful, Bestway corporate/DM/GM, service crew is unprofessional and not providing a resolution. I had my washer less than a year, paid in full, it sounded like there was an issue in the very beginning but I was assured that was how that brand sounded. Appx 3 weeks before my warranty was about to expire, my washer had to go in for service. This was on 2/24 that it was picked up. I have not see my washer since then. I was given a loaner and was told that I do NOT have to pay for it as long as they have MY washer. Service was supposed to come out on 3/7, my warranty expired on 3/10. NO ONE HAS COME TO FIX MY WASHER. MY WASHER IS STILL AT THE STORE. THIS IS OBSURD. Now, on Friday I was told that they are coming to get their loaner or I have to start paying for it. THIS IS UNACCEPTABLE. They still do not know when their service team will be able to get mine fixed, the fact that they're in between service companies is not my fault and I should not be responsible for being without a working washer. I WANT MY WASHER FIXED PROPERLY OR I WANT A REFUND OR A REPLACEMENT THAT WORKS!!!!!! Asking me to give the loaner back when they have not even fixed mine is not cool. I am not the only customer dealing with this issue. Supposedly they have about 15 units that are waiting for a repair. Again, Becca has been FANTASTIC and this is not a reflection of her but the lack of customer satisfaction from corporate.
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May 2023 by Chris Hammers
My go to rent to own place for all household items amazing staff and service quick delivery and set up and great prices go see Becca and the whole.staff there for all your household furniture and appliance needs
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April 2023 by Samin Alarcon
The best customer service the lady who helped me out was so kind and understanding, will definitely recommend going and they have affordable prices!
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February 2023 by JoeJoe “MasterPlayerMaker” Collier
buy my mom brand new furniture for the house makes me feel very very good.
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November 2022 by Kirstyn Autrey
Our delivery went perfectly thanks to Lester he was super professional and friendly! Not sure what he makes but it should be more was such a good experience.
