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8:30AM - 5PM
839 W College St, Murfreesboro
Banks
“Outstanding service and personality! Absolutely wonderful! Needs a raise and/or promotion!! My Mother Maie Snell and myself had the best experience with Jamiyah! She is a keeper for sure.”
“I'm greatly impressed with Preston Adcock! His knowledge and kindness help me to pursue my dreams as an entrepreneur. He answered all of my questions and got back with me in a timely manner. As a result of his professionalism I left my bank of 20 years and now I'm a proud member of United Community. Not to mention the kind staff at this location was awesome to my family as they waited on me. We need more kind people in this world like Preston and the bank staff. Forever grateful!!!”
“Rhyheim McKissack was great!! I needed a new debit card this afternoon. He was very kind, enthusiastic, and got me in and out in only a few minutes!His customer service skills really showed!! I will start visiting this location more often.”
“So, after 17 years of being a business + personal checking + savings account customer of Region's Bank, we had a minor conflict with our former branch manager that resulted in my wife and I deciding to explore our banking options. We are both so glad my brother, a retired Nashville Firefighter, suggested we give Ascend Federal Credit Union a try. Upon walking into Ascend on East Main Street in Murfreesboro, TN, we immediately felt the warmth and the welcoming greetings of every employee we encountered. But the best was yet to come! Our Financial Services Officer, Anna Sanchez, was the bright light of Customer Service that we so desperately needed! Not only did Anna Sanchez make us feel welcomed, she made us feel as if Ascend Credit Union valued us as customers. Anna was a total professional, but still made our meeting and the subsequent opening of our accounts feel as if we were doing business with family friend. As a small business owner and after being subjected to the ridiculous levels of disrespect and humiliation we experienced by Regions Bank, the positive atmosphere at Ascend Federal Credit Union and specifically Anna Sanchez renewed our faith in the banking system. Please, take this advice from a 60 year old small business owner: Do yourself a favor and visit your local Ascend Federal Credit Union and open an account. Or two. Or three! You will be very happy with their Customer Service & their dedication to meeting their Account Holder's needs. And if you are in Murfreesboro, TN, ask for Anna Sanchez. She is an absolute joy and pleasure with whom to work!Respectfully,Joe @ Rock Solid Roofing”
“My five star rating is single-handedly earned by business banker Helman. I had been to this branch two weeks prior to try to open a business account, and the banker I spoke with was so unhelpful, and did not volunteer information that would have made the process much smoother. I needed to update my last name due to a marriage, and after so much runaround with customer service, I found out I could just do it in the branch and show my ID. The first banker was so rushed to move on, he left me on my own to figure it out with customer service via phone. I wasted two weeks. When my business partner and I came back the second time, our appointment was with Helman. Not only was he knowledgeable and explained every part of the process to us, he was an absolute pleasant person to work with. He opened our account without any issues. Thanks to him, my small business is with Chase Bank.”
“I have been with the Rutherford branch for years. Debbie, who is beyond phenomenal opened my accounts and worked with my aging parents for years!
I recently needed a loan and my Loan Officer is Marcus Victory. He's professional, extremely busy, yet makes you feel like you are his only customer. I had some paperwork that needed signing by a certain date. I had a family situation and he took his lunch hour and came to my house so we wouldn't miss our date . Kelly is my personal teller and she's the best! I go in vs. drive through to visit. Would never switch banks! In 2010, they had a surprise 90th birthday party, at the bank, for my dad. When my mom was sick, Debbie came by with a really soft Pinnacle blanket. They go the extra mile. If you want to feel valued, Pinnacle at Rutherford is the place!”
“Really good experience was taken care of quickly and with care. Helped me deposit cash after work even though my wallet was stolen. My favorite US branch location.”
“Went to ascend to ask and inquire about a vehicle loan and the whole process was smooth for me ! My customer service representative answered all of my questions, soothed my mind, and was just as patient as he could be ! Thank you Logan lee! I got approved for my loan !”
9AM - 5PM
130 W Northfield Blvd, Murfreesboro
Banks
“BY FAR THE BEST FINANCIAL INSTITUTION I HAVE EVER USED. SUPER NICE FRIENDLY STAFF! EVERY SINGLE ISSUE I HAVE HAD, SINCE JOINING, RESOLVED TO MY SATISFACTION!! THANK YOU TO ALL THAT HAS BEEN SUCH GREAT HELP SEVERAL TIMES”
“Regions Bank tellers are always so nice and I just love dealing with them. Also it is very nice and convenient that the bank is in the same building were I work.”
9AM - 5PM
2404 Medical Center Pkwy, Murfreesboro
Banks
“I would like to say thank you so very much to Carla Jefferson!! From start to finish she had the upmost patience with me and was entirely professional, Caring, and completely thorough. I wouldn’t have wanted anyone else to assist me. She is a true gem at Redstone.”
9AM - 5PM
1749 S Rutherford Blvd, Murfreesboro
Banks
“Roy was a delight to work with. He helped me set up an account for both my sons as well as helped me navigate the Redstone app. I am very pleased with his customer service. He was very personable, friendly, and professional.”
8:30AM - 4PM
710 NW Broad St, Murfreesboro
Banks
“I'm super pleased with this bank Great job Sam, and Maggie for understanding the issue and fixing it with professionalism and care. And it only took minutes to find and fix my issue. So far I really appreciate all the help and the beyond help you have given. I'm grateful for your time and service everyone is extremely helpful and supportive and they really get to know each customer.”
8:30AM - 4PM
805 Memorial Blvd, Murfreesboro
Banks
“The ATM was down today so I had to go through drive through which took about 15 minutes, but other than the wait all was good. This was actually the second location I had to go to, because the ATM was down at another location as well”
“I have a simple checking account. Have been with them for just a few years. Have never once had an issue. Drive thru window or inside. If I had any issues with possible fraud I messaged them and always receive a message back super fast. Inside is always clean and smells great. I'm shocked to see any bad reviews.”
“I have been with Pinnacle at this branch for nearly four years now. I left another bank due to a rude teller. The staff and service at this location are wonderful! Melissa and Cindy in particular have made my experience perfect. I have my business and personal accounts with them and would highly recommend!!”
“They seem to be a little over the top with the virus paranoia. BUT they did let us in (after a few calls) to open a new account. Then everything went smoothly. Branch manager was competent and friendly. Best free checking in the area. App is good.”
“Anthony is professional, helpful, and easy to work with. His customer service skills are on point and he is excellent at building relationships with his clients. I've gone through numerous banks and having just moved here it's extremely difficult to open a new account. However, Anthony made this process smooth and he has helped me to gain trust in banking again. He explained all the terms and conditions and allowed me to make the option on which banking would work best for me. He is also a Notary and was able to help me get some paperwork notarized. Thank you Anthony!!”
8:30AM - 5PM
615 Memorial Blvd, Murfreesboro
Banks
“I came to the Memorial Blvd location for months to just cash checks. The ladies were always SO SO kind…so much so that I opened an account. I love how personal it is. Great bank…even better people.”
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“Elam and the team have been extremely responsive and helpful at thoroughly reviewing our needs, quoting very competitively, and helping us transition our Business Insurance & commercial vehicle coverage. It's been a GREAT experience! Highly recommend.”