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October 2022 by Melinda Vanatta
Super friendly staff .. very willing to get the items we needed and wanted!
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June 2022 by Paula K.
Mark Bennett and Brandon Brewer were very friendly and super helpful. Their customer service is excellent! We went in looking for a couch and found so many different options. The quality of the furniture and styles they have through out the store are very nice. Glad we found this place and looking forward to going back to shop for more!
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November 2021 by Cozette Crosby
I had a great experience with Badcock. The sales people were very friendly. One sales guy really stood out to me. His experience and knowledge about the items I purchased was greatly appreciated. I asked a lot of questions and he was able to answer them all. I wish I remembered his name so I could give him his props.I wanna say thank you to him especially .
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October 2021 by Heather Lambert
Found an item on line that we wanted. After looking around we chose to purchase the sofa from Badcock. Their new location is very welcoming. Like numerous businesses, they were short handed. Short wait but they were kind and made us feel valued. Great product (for the few days we've had it).
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October 2021 by Denise Rogers
**Updating after receiving my furniture** They spent all that time explaining to my daughter how we would receive a couch loveseat and chair for a special price. The worker who made it very clear she would not be working there when we got out furniture delivered assured my daughter exactly what we would get for the price we paid. Imagine our shock when our delivery came and we (a family of 4) received a single “3 piece couch” not the 3 pieces of furniture we were told we were getting. There’s no way we would have agreed to purchase a couch that sits only 2 people as it has 2 recliners and a middle console with drink holders when we are a family of 4 with my older daughter and a niece that spend a lot of time with us. We need regular seating for at least 6. Not 2. Of course when my daughter called up there the lady that answered the phone said she would tell the manger and the manager would call her back which of course never happened. At the very least a discount on the matching loveseat would be a somewhat nice gesture. I don’t recommend this store at all. The manager that was there when we ordered the furniture has also left the company. Obviously they can’t keep help there and the help is so disgruntled they screw over customers. Do yourself a favor and go anywhere else. Excellent customer service. Staff is really patient and takes the time to help you. I highly recommend this store!!
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September 2021 by Olivia McAfee
Planned to furnish a three bedroom house here including dining table etc. The unwillingness to help and dismissive attitude from these staff members sent me right out of the door. Not paying your commission or prices with poor attitudes. Zero stars
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September 2021 by Hazel Johnson
My experience was excellent they didn't stay up all over you asking you questions they stayed back until you had a question to ask them and they never hurriedme I think that's excellent
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August 2021 by Dennis Dailey
Staff was helpful and took time to explain options for what we were looking for. Good selection of furniture to choose from. Order shipped quickly and they assisted in loading up items to my truck. Great experience!
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August 2021 by James Warrick
Real nice place to go the woman was real friendly and really tried to help in every way she could. If you're not in furniture or appliances it's a good place to go and check out
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August 2021 by Sharmayne Williams
We've actually been customers since 2009. Can't find a better company and their furniture last for a very long time
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July 2021 by Winifred Willette
If you ever need furniture go see Jadyn Singleton at Badcocks in Murfreesboro. Amazing place to shop and great service.
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May 2021 by Joey Wilson
I’ve been coming in here for a while now and every time it gets worse. All the employees act like they hate their job and don’t want to be there. The manager is always away. So I told myself I’ll go one last time, good thing I did! I was greeted by Jadyn at the door with a bright smile and showed me around, getting me to purchase a new bedroom set! I was beyond pleased with her! She went above and beyond compared to everyone else! I’m surprised she isn’t the store manager!
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April 2021 by Channy Walton
Horrible walked in and no one greeted us! Sat by looking at a item staring out loud we needed the price the blond and brunette girl looked right at us and went back to talking . Stood for a few minutes and still didn’t get acknowledged. Walked past them to exit the store and they still said nothing. Ridiculous and rude I even said have a nice day and they just laughed .
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February 2021 by Paige Scott
I recently visited Badcock on January 2nd after a ridiculous debacle with another furniture company for four months where I still hadnt received the couch I ordered that also included a BBB complaint. I am a Badcock customer for life after this experience. Today 1/29, my furniture was delivered in pristine condition snd this was also the original date I was promised. Not to mention I got a couch, fireplace and two end tables for less than what the couch from the competing company cost for by itself.Customer Service was spectacular and I am very pleased with the delivery service and how the items were packaged for delivery. Covered in blankets and plastic wrap on top of that. I am so excited and pleased with my new furniture pieces
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December 2020 by mitch357
The staff was very helpful in helping me with my selections . They were very courteous and attentive and very knowledgeable about any item that they had in the store
