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November 2023 by Sherri Jackson
They are always professional and efficient and trust me, at this point, they've seen me many times as I'm convinced there's a bullseye on my car!
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October 2023 by Valeri Kline
Had a great experience here,! Andrew was very helpful, went above & beyond, as well as the customer service! Highly recommend this location. Very pleased
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September 2023 by D L
Be sure to ask questions when considering a body shop for repair.Your insurance company will tell you not to leave your vehicle at a shop who’s employees are not prepared to begin work. The shop, Service King, will tell you and your insurance company their policy. Only if you ask. Please ask.
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August 2023 by Javier Garcia
Awful communication. Appointments done by their call center never were in the system when I went there. Since bumper required was in back order I was told to not leave the car by the site manager (Matt) and that he would call me back, 1 month and a half later I never received his call, I followed up and was told that no news, 2nd follow up, that my info wasn't in the system, visited the site 3rd time and site manager didn't talked to me and addressed the receptionist to tell me, part wasn't order since I didn't leave the car...not recommended at all.
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August 2023 by Lisa
Communication was great from start to finish! The quality of their work was very good. The handling of insurance was top notch. Would definitely recommend!
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April 2023 by Dan Baer
Sincerely impressed with the ease of the process and the customer service from start to completion on my body damage claim. The front desk agent was professional and a pleasure to work with. Many thanks to the entire team !Service: Body & Trim
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April 2023 by Adam Sharrow
Our Brand new car was damaged in a car wash. It had about 20 dings all down the left hand side and tailgate.Glad to say it looks Brand new again. Thank you!
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October 2022 by naildbyCharlie p
Everyone here is so friendly and welcoming, my bumper had a dent and my blinker needed to be replaced. My car looks good as new like nothing ever happened! It's beautiful work and I would 100% recommend anyone in need of car/body repair to give Service King a visit. Thank you to everyone at Service King!!Service: Body & Trim
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October 2022 by Shawnda Martin
Had rear drivers side bumper repaired and light replaced. Service King did a great job. They were able to finish job before the estimate timeframe, because the parts needed were available.Staff was friendly and Dustin kept me up to date on progress.Definitely would recommend. Went to this location because stated specifically Nissan certified.Service: Body & Trim
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October 2022 by E Blackwell
They did not have to order any parts. Just needed back bumper painted and it took them 3 weeks. 3 weeks of promise after promise. Promised a gas card that never happened. It got to the point I did not believe anything they (Derick) said. They did a good job but took so long for something so minor. Beware of promises that doesn't hold water. Be honest Service King and do what you said you would do.Service: Body & Trim
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September 2022 by Sergio Guimaraes
Service King Mt Juliet team did an awesome job to my car in a record time. I am very happy with the service overall and highly recommend for their efficiency and attention to details.Services: Body & Trim
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September 2022 by Olivia Lee
Race discrimination and disrespect. They fired their car detailer because he confronted them about his job description. They were making him do things that he wasn’t hired to do. He confronted them and then fired him. So disrespectful to him as well. Unexceptional.
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September 2022 by Shirley Gibson
Service King did a great job on my buick. I am very pleased. Thank you all so much!
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July 2022 by Heather L.
Great service and friendly staff. Quality work. Will definitely use this body shop again if I need work done.
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July 2022 by Skip Johnston
Derek and Misty make our decision on choosing the location at Service King Collision 220 Industrial Drive Mt. Juliet, TN 37122 when looking for the best to work on our vehicle that was in an accident.Misty was so polite by phone when calling around and even better when we met her in person at the shop. We knew that we were in good hands after going over the details with her and Derek. Derek went above and beyond what we expected when making sure each detail was correct and was able to explain everything that was done and needed. We will always choose this location and tell everyone we know who the best team is in Tennessee! Thank you again for all that you did to make our experience better through this time. The Johnstons 6/11/22
