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March 2024 by outmama outmama
updated to four stars because the services excellent. The driveway between units is narrow (two trucks cannot pass). Also, many units have at a 6 inch step up or more. Otherwise everybody here is great.
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March 2024 by Ricky Echols
Mr. Bill...【runs this particular facility】...on Lebanon Rd. as you head toward Mt.Juliet/Hermitage area...very friendly,personal guy...(very knowledgeable of his units on property)...also can help with any of your other needs...【weather you rent a space there or some other Public Storage facility】...he's did a wonderful job/helping me with my unit at "Metroplex" in the Harding Place area...(definitely would recommend stopping by Bill's storage unit place)...if any reason your thinking about renting a unit...now or the foreseeable future at Public Storage...【Thanks Again Bill】...you've been a blessing in the Skies!!!!!!
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March 2024 by Steve Holbrook
Very good experienceBill was a professional about everything.Thank youSteve
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December 2023 by Gloria Morris
Bill is wonderful. Always willing to help and go the extra mile. A credit to Public Storage!
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December 2023 by Cheryl Smith
I would like to show appreciation to Billy at Public Storage for always providing quality customers service and maintaining professional conduct when issues and matters arise that are out of my control. He has been kind and helped me to work through matters that concerned me.
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October 2023 by Bre Davis
Bill and Brett were super helpful and made my experience at Public Storage a pleasant one. I really appreciate their help and would highly recommend going to them any time. Thank you Bill and Brett!!
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October 2023 by gb plays
Bill from the Old Hickory, Lebanon Pike location was amazing!He was so nice and understanding. He did everything he could to help me with my situation. He answered all my questions. Bill is an asset to your team!
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October 2023 by Latisha Roberson
I want to thank Mr Bill for being so straight forward and told me everything I needed to hear the most about my unit gave me the things I needed. He even showed me they have a phone app that I can just click on to open the gate. This was so cool and It was the most exciting thing about the place. . I never knew we could open a gate threw our phone but we can!!! He's very kind and warm hearted. If you need a storage blds pls go see me Bill at this location. Thank you!°
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October 2023 by Teresa Bender
The movers and I was here to unload the truck and couldn't get his truck down the ramp so I called the number and it went to voice mail. We waited about an hour ? then we started calling others places and guess who showed up Bill on his off day. He came to me rescue. Thanks again
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August 2023 by Christan Williams
I had a great experience with Nadia.
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August 2023 by Amber Corsi
Went in to rent a storage unit. The place is very clean and professional. Bill was a great, very friendly and extremely helpful. Highly recommend for your storage needs!
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June 2023 by David Martinie
I want to say thank you to the employees at this location.My unit cost had gotten extremely high to the point I was gonna forfeit it to the storage company. But the kindness of the employees to go above and beyond to help me, they were able to get my payments lowered to a reasonable rate I can afford.Thank everyone involved in helping me. From my heart I thank you so very much.
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May 2023 by Dave Reeves
Katlyn was very helpful in every aspect of me switching from one storage unit to another. Highly recommended when you come to this location work with her no one else.
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April 2023 by Mike Caruthers
Has several different types of bins for whatever you have . The employees are very helpful and very nice. They worked with us to make sure we got the right size storage box. The only complaint I have is if you're in a large moving truck as we was...like a 24'-26' the rows are very tight so make sure you're an experienced driver.
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April 2023 by Matt Rollins
Katlyn was very helpful and had great customer service.
