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April 2024 by Nicole Kerchner
Very friendly knowledgeable staff. If you are looking for someone to love your baby like you do, then come to Nashville pet spa you will never have a worry
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March 2024 by Justin “Tattooed Guy” Kerchner
Great place for dogs and all dog needs.
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March 2024 by Felix Bermudez
New to the NPS family. Great place
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February 2024 by Courtney B.
Absolutely botched my dogs ears. The groomer said she had some knots on the back of her ears but that has nothing to do with the way she cut the front of her ears, they are completely uneven and choppy. Looks like she closed her eyes and just started cutting. I even showed them a reference picture when I dropped my dog off which was a waste of time I guess because she just did whatever she wanted. Also they are not clear about how long they will be with your dog. My appointment details said 8am-9:30am when I clicked the link, the girl on the phone even said she shouldn't take long because she's a small dog when we set up the appointment. I dropped her off around 8:10am and she wasn't ready till almost 2pm. They also charge a fee for "daycare" for how long they had her. I live 5 minutes from there, if I knew they would do that I wouldn't have booked there. The girl said if I want her done at a certain time it would be a $10 fee, wish they were more transparent when booking first time appointments. Definitely will not be back.
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February 2024 by eric floyd
Fun place for your dog to hang out!
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February 2024 by Sue Houck
Friendly staff. Charley’s groomer Cheyenne was great! Did a wonderful job
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December 2023 by Gina L
I wouldn't take my dogs anywhere else! They're caring, compassionate, and they care as much about us pet parents as they do our pets! If I could give them more than five stars I would.
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November 2023 by Sarah D
Awful experience! The staff wasn’t clear on when my dog would be done with his grooming appointment. I dropped him off early in the morning, and when I called a few hours later, I was informed that he wouldn’t be ready until 5 PM. Plus, be charged an extra $5 for doggie daycare.
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November 2023 by Jeff A.
They add extra charges for walking your dog or charge for boarding. All I want is my pet groomed. I've come in every 6-8 weeks for a couple years. I always give a nice cash tip to the groomer personally. There is a lot of turnover with the groomers. It seems the best ones leave the quickest. The last several times they continue to add extra charges plus the cost of grooming has went up. When asking for the extra charges to be dropped the owner said some people just don't need to come here so I no longer do. Lots of places with friendlier people that don't try to cheat the customers with extra unexpected charges. Its seems the people boarding their pets are happy but I do not recommend this place for regular grooming.
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September 2023 by Tate Duncan
Oh my GOSH I’m blown away by y’all! We’ve been to more than our fair share of dog daycares in the greater Nashville area, including having worked at several myself, and you guys are above and beyond the best we’ve been to yet! The staff is friendly, I was surprised with the cutest pics of my babes in the morning via text, I got direct links to their play area cameras, and that laminated photo spread at the end of the day had me embarrassingly close to tears. It totally summed up the attention you give to both owners and dogs. PLUSSSSSS my pups came home happy, smiling, and exhausted! Yay!! We’ll be back for sure.
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August 2023 by Donna Elizandro
The groomers are fantastic at NPS! Heather Anderson grooms my dog, and he always looks great! Full disclosure, I am blessed to be part of the NPS team, working in daycare for the Itty Bitties. All the dogs in our daycare and boarding receive so much love and care from a talented and loving staff.
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August 2023 by Jennifer Hoffman
We had been bringing our dogs for a couple of years for grooming and boarding with no issues. We took our Aussiedoodle to be groomed(he had been there previously with the same groomer as well as our little Maltese/Schnauzer mix) and the groomer asked me before taking him back how short I would like him. I was VERY clear on the length as well as all of the other details for his grooming and she text me mid groom and said she accidentally used a shorter guard and had to blend the mistake to make it look ok. He was way shorter than I asked, and I was asked to pay in full for grooming even with the mistake on their part. It wasn’t until I complained strongly that they offered a free doggy day care day to make up for this. I can say that this groomer is normally amazing but was told she would no longer see my pets because I had expressed being unhappy. After that incident, we boarded both of our pets for 4 nights to pick them up on the scheduled date, late in the afternoon, and handed two soaking wet dogs that smelled like nothing but urine by the boarding manager, offered a towel to somewhat dry them before putting them in our vehicle, only to see within seconds that our Doodle was struggling severely. He could hardly stand. We immediately went to our vet within the hour($500 visit) to be told he had Kennel Cough. I called Nashville Pet Spa and they told me that the boarding manager would contact me. She did call, and informed me that NEITHER of my dogs had eaten in the 4 nights/days they were there and that if I felt they would have any issues I should have brought some type of broth to add to their food to get them to eat but that they typically don’t call with that issue. My Doodle took almost two months to recover from that stay with these people. DO NOT TRUST YOUR DOGS WITH NASHVILLE PET SPA.
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August 2023 by Brandon Ward
Yes, we’ve met. It’s just taken me awhile to have time to write this review.And after finding out behind the scenes info, I’m going to keep it at that for now. Have a great day.Edit: They want to act like I haven’t been there. I found out behind the scenes info and I would NEVER EVER take my dogs back. Trust me y’all!
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July 2023 by Victoria Bailey
We LOVEEEE Nashville Pet Spa. Nala has been going to daycare here for about a year now and they are the best! The dogs get to play all day and have so much fun, and they do fun little goodie bags or events for the dogs and it’s always so cute!? For Valentine’s Day, they sent each pup home with a valentine and a tennis ball (as pictured) and I about died from the cuteness! The staff go above and beyond and it is so nice knowing I can leave Nala with their trustworthy staff. Everyone at NPS loves Nala and greets her by name when she comes in, and she’s always so excited when I tell her she’s going to daycare!? I know they take such great care of all the dogs and can’t recommend them enough! (Also, their grooming is great, too!:)
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July 2023 by Casey Van Hout
After months of using Rover we finally had a bad enough experience that we wanted to transition our two doodles to a regular daycare/boarding facility. One of our friends recommended Nashville Pet Spa to us and we couldn’t be happier!! The staff greet every dog by name when they arrive and I LOVE that you’re required to be a regular daycare customer to board so we know our (and other) dogs are familiar with the staff, facility, and each other. We appreciate the hours and flexibility to do half days or full days of daycare and the cameras to watch the pups the first few times we dropped them off (helicopter pet parents here!). We love all the themed days they have throughout the year, our boarding “report cards” and regular photos uploaded to Facebook. Our dogs come home happy and tired!
