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October 2023 by John Marshall
Shelby, Kristy and Mandi are the absolute best and super helpful and friendly. I've been using the pharmacy here for the last 15+ years and never had any issues. Thanks!
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August 2023 by charlotte cundiff
I usually love Kroger but now these days, they just don’t have some medication I need. They always have medications on back orders. I still go to Kroger to see if they have what I need!
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September 2022 by Peter Hatch
I have been a customer of this pharmacy for over 20 years. The service is excellent and they have treated me like family.
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March 2022 by Helen Davenport
Always fast ike this kroger best of all in the Mount Juliet area
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January 2022 by Sheila Bounds
Please Please get the long self check outs for people who purchase alot. I know you can. Because some of the Krogers in Fishers, IN have them. I do not like how the people bag the groceries. I live about 15 minutes away and I like all my cold stuff to be together since I just don't live down the street. I have gone through the self check out with a lot of groceries just so I can bag my own groceries. And I will do it again if I need too!
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November 2021 by Sandy Myers
The staff is great. They have it rough right now being so understaffed and having to put up with all the whinners and complainers. Keep up the good work.
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November 2021 by Tony Hill
Refills are never ready. Last two prescriptions from MD office are not filled upon submission from MD office request but held until “confirmed”. Called today to request refill and was told (at 12 noon) that their “policy is now24 notice”. Move prescription. Apparently the pharmacy had enough business they do not want more.
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August 2021 by Just A Mann
Good customer service, not always the most efficient, but understand they stay busy, and still so, so much better than the Lebanon Kroger which is so busy they can be rude, and will rarely answer the phones, (Again I understand they're busy and understaffed) so not blaming the pharmacist or techs, but the management for this problem. Will not be using Lebanon Kroger again until they get this issue resolved!
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June 2021 by Thomas David Abell
Online ordering from this location is hit or miss. Some shoppers picking your order are very attentive and text about substitutions and are very communicative. Others just grab a few items and never text about a goddamn thing regarding out of stock items and deliver your very incomplete order. You can complain to management but that's where hope goes to die. But hey, Publix is right across the street!
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May 2021 by Linda Segroves
Sucks that's all I'm going to say
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February 2021 by Demi Lowe
I have done clicklist 3 times at this kroger, once went smoothly, the other 2 have been nightmares. Today I spent 1.5 hours waiting on my groceries that were "on the way out". Then after speaking with a manager that they are "doing the best they can" I just canceled the order and asked for some sort of compensation for my time and screaming 8 month old who was starving. I got an eye roll, and sigh, and a $10 gift card. I will not be back and recommend you either do your own shopping or go elsewhere!
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October 2020 by Nichole Segneri
I'm breaking up with Kroger today. We have been loyal customers for YEARS, but I cannot do one more week of their sub-par Click List service. Buyer beware: if you choose to pick up, you better hope Winston is working. He is the nicest and fastest person they have working Click List at this store. If he's not there, you will wait 30 minutes MINIMUM even if you give them a 15 minute heads up with the app. I have given this store benefit of the doubt for months knowing times are
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August 2020 by Ashley Lovvorn
Met with pharmacist she took the time to listen and was very supportive.
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July 2020 by S Sull (Skully)
This pharmacy has the worse customer service. Doctor send them my scripts and I am told by the pharmacy it will be ready in 10-15 minutes and that they will call me to the counter when it is ready.Waited 40 minutes, then decided to stand in line to see if it was ready yet. They assured me it would be ready soon and that they will call me when it is ready.I waited another 20 minutes and decided to stand in line again. Find out my medicine is finally ready.Good to know that unlike Walgreens, they do not know how to call someone to the counter when they prescription is ready.
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June 2020 by Luke Katras
Alison the pharmacist is awesome! She helped me with different options for my prescriptions and found the best choice for me. I couldn’t be any happier. Thank you for having a professional, friendly and kind pharmacist.