-
June 2023 by Google user
Have had issues with multiple packages being delivered out of this location. 1. Package was marked as undeliverable for no reason at all. During that time of the day the gate at my complex is open \u0026 I waited near the door for the package as I was eager to receive it. Had to request to pick it up at another location days later. 2. 2 packages being delivered with Apple products were marked as delivered but not delivered to my apartment or apartment office. They were signed for by someone else I’ve never heard of who is not me nor an employee or the complex so who knows where they delivered it to. Further more you have to jump through hoops to file a claim thru FedEx to be able to get a refund for your missing packages. Literally this FedEx is TRASH! I have never in my life had issues with receiving packages until I moved to Nashville. Respectfully, it’s not that hard to deliver packages to the right address.
-
January 2023 by Melanie Hamblin
I receive multiple packages from fed ex, UPS, and UPSP and this location has marked my package as undeliverable multiple times and sent it back to the ULTA warehouse without even attempting to contact me or make delivery. My apartment building is unlocked during business hours and they should have no issue delivering my package. After calling FED EX's customer service line they agreed and opened up an investigation. This is absolutely absurd and I will be requesting to not have fedex packages delivered to me from this point on. I was supposed to receive this package weeks ago and still haven't gotten it, I could've gotten all of this stuff at the store by now. Seems like they are too lazy to actually deliver packages successfully.
-
July 2022 by Angela Jenkins
I received a package just fine on Thursday July 14, 2022. Now the driver for the last two days is saying that there is a delivery security issue and won't deliver my current order. From the same merchant. To the same address. What changed about my address between Thursday the 14th and Saturday the 16th.? The driver. So unacceptable and I can't do anything about it. Thanks for the great service!
-
February 2022 by Travis Thompson
It wasn't bad. Their parking lot was nice and the view from my car as I waited for my wife to finish shopping in the adjacent shops was not unpleasant. All in all, 3/5 stars!
-
October 2021 by Dwight Speight
Okay , fast service