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November 2023 by Kamil Mubarak
Went there last week, paid $25 for the wash. Still had bugs on the car afterwards. Told the employee stocking towels and he just said - yeah idk why that happens, and just walked away. Won’t be back considering the quality of the wash and poor customer service. Especially since their are so many other options in town.
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November 2023 by Nan Braught
Great carwash - provides free vacuum, spray cleaners and towels, mat cleaners. It is very clean and comfortable.
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November 2023 by Robert Bebber
Staff barely awake. No prescrub at all. Car still dirty after paying $10. Was a decent place at one time....not now.Got lazy and went here again. Biggest problem is the lazy kid at the beginning of the wash. Got off phone long enough to take one swipe at the front with his mop. Totally useless. Never again.
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September 2023 by Ben Ellison
Good option for a car wash. They do tend to have some issues with some of the equipment.
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September 2023 by Sandy Ricker
This is a wonderful place for your car to be washed shined and free vacuum
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September 2023 by Todo Mekozo
Had a great, affordable and quick expirence this evening at Ultimate Shine!Chandler and Colin took the time to wash my vehicle, (extremely precise) and even assisted me with a new sticker. Very kind and friendly!
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August 2023 by Bruce Turk
Washed 2 vehicles in the last 2 days, Brianna the lone attendant made sure both cars were scrubbed down good(one was covered with crape myrtle flowers and buds that were stuck on due to rain)before entering the wash. She sure seems to be an excellent employee and customer focused .
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July 2023 by lindsay glaser
If I could give 0 stars, I would. Been paying a monthly membership of $40/month here for 6+ months for car washes. Went through the car wash like normal, and came out to my left rear bumper ripped off. The gentleman who was behind me in the car wash even came over to alert me to what had happened while I was going through the wash. I immediately alerted the employees to this and was directed to file an incident report. One of the employees came out to photograph my vehicle and 'snapped' the bumper back on (and wrote in her report that it was fixed). However, it was not fixed. All of the inner bumper clips had been ripped off. 2 days later, I was contacted by the site manager to discuss my report. I explained the damage and initially was told they would most likely take my vehicle to a local dealer for repairs. However, at the end, all I was offered was 2 months free of car washes. I requested a monetary refund as I am not comfortable using their services anymore. I was told they would look into this and have yet to hear back. I want to note my car is brand new, only one year old. Beware of this. I was told by the employees at the time of filing the report that they will only assist in repairing damage THEIR EQUIPMENT CAUSES if the vehicle is less than 5 years old. Go at your risk.
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July 2023 by Rita McDonald
They did not spray or brush the front end off, only the windshield. The bumpers and front end looked the same (dirty) after the wash. I had to go to 3 different vacuum bays before finding one that would barely work.Services: Vacuuming
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June 2023 by Nicolette Skeen
I have the fast pass and it makes it very convenient to just drop by for 10-15 minutes and wash my car! No hassle, great service, and good maintenance.
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May 2023 by Nic Doodles
I have the fast pass and it makes it very convenient to just drop by for 10-15 minutes and wash my car! No hassle, great service, and good maintenance.
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May 2023 by Brandon Jarnigan
It's very convenient, being able to just drive through and clean our vehicles. The kids who work at our location are always really nice and take care of our vehicles.Service: Auto detailing
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April 2023 by Judy Hogan
Absolutely love Ultimate Shine Car Wash. Cleaned to perfection in 20 minutes or less, inside and out. I live in Jefferson County. Wish we had one here . When I was there a couple of weeks ago almost every car being vacuum had Jefferson County tags .I drive to Hamblen County to get my car washed, worth the drive.Services: Car waxing
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February 2023 by Francis Archambeault
Most of the pre wash. Employees do a great job cleaning my vehicles. The most important task they should be is to clean off my tail gate and my windshield. I would highly recommend this car wash.
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February 2023 by Janie Polk
Being able to stop by various locations is just one of the perks we find exceptional with this company. Our car comes out clean and sparkling. We haven’t had an opportunity to use the vacuum station yet but from what I’ve seen there are a lot of people using them. The only issue I have is we really didn’t get any information about how everything works. The payment comes out of our checking account each month which is handy. We have a sticker on the inside of the windshield that is scanned as we pull up to the gate. It mentions a physical card but we haven’t received one yet nor have we received any more information about what is offered. I believe lack of communication with the customer would be the only possible problem I see at this time. There are many car washes being built in our area right now and if their communication is better they may receive the business from this establishment. Overall, we are very pleased with your company and refer the service to everyone we talk to. When we can get our card and learn what is offered we will be able to give a more detailed review. Having the option to go to the various locations is great also. Thank you for coming to town! (I may not be looking in the correct places to find out about the services offered and will search better but with that said, we’re very pleased with everything we have experienced so far! Again, The Ultimate Shine Car Wash lives up to their name and we appreciate everyone involved.