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February 2024 by Linda Powers
I would prefer James B. Every time I come! Only person who said they were gonna do exactly as they said they would! Would give 100 stars if I could! Thank you!
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February 2024 by Karen Zimmerlin
Very detailed oriented, explained everything we didn’t understand, gave us excellent deals and rebates… James B. Provided excellent customer service! Be sure to request him because he is extremely knowledgeable! ⭐️⭐️⭐️⭐️⭐️ service!
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February 2024 by Cindy Parson
Best experience. James is so knowledgeable. Got everything taken care of. Thanks
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February 2024 by Beth Lockhart
Today I had great service from James B. I had several problems and he patiently helped me work all of them out. He helped me understand all the options clearly and was so friendly. I am glad I went!
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February 2024 by Johnny Denton
So me n my wife tried out this service returned the equipment within 2 weeks service did not work for us. We were told we would recieve a check for the market value of the phone my wife traded in as a rebate within 8-10 weeks. Which never came. We forgot about it (which was our fault) and when we finally took time to check into the issue we were told that our acct was closed and nothing could be looked up or checked out. I do realize that if you close accts certain employees could not view the status but someone should be able too. The store personnel was helpful but the 800 number that you call for service was horrible. Needless to say we were screwed out of our rebate.
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December 2023 by Kai Scruggs
Stormy and Mark were very helpful with helping to set up my account after switching from Verizon, not only that, they were very patient as the transfer over took a good minute of their time and Devin was extremely helpful as well in explaining the switch over process, not only that, I live all the way in Talbott and get way better service now!
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November 2023 by Danny Johnson
Good deals and good phone selection friendly staff
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September 2023 by Anthony Hicks
I went in with a billing issue. Devin was able to break everything down so that I understood it & he even helped me get a new Apple Watch, which I definitely love. I 10/10 recommend visiting this location. Very professional staff and a clean store. I didn't have to wait to be helped and I didn't feel like I was bothersome. Awesome job, Devin!
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September 2023 by Melinda Buchanan
We had a great experience switching over to T Mobile. Mark was extremely helpful and made a dreaded process very painless. We are pleased with the cost of the service as well and now have updated phones.
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September 2023 by Crisis Management
Customer service was lackluster. None of my phone issues could be cleared up by a store representative. My only option is to call customer service to have the issues resolved.
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August 2023 by Ron Boyce
The young lady working Sunday 8-20-2023. Was very rude very unprofessional. Ask her for a price and change it 3 different times. Higher each time. Told her you change you have changed 3 times. She said she didn't. I told her I would go somewhere else. Has I walk of she mouthing of to me. I will never go back has she is there.
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July 2023 by Audrey Liddle
Had an awesome experience with this store! The folks there are extremely friendly and knowledgeable. They care a lot about getting you in and out in a timely manner. Highly recommend! Thanks Curtis for all your help.
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July 2023 by Summer Horton
Alex, Devin, and Maria were all extremely helpful with helping us transfer to T-mobile. We left very pleased.
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July 2023 by Wayne Ringer
Good helpful service and would've given 5 stars but the salesperson neglected to tell me about a rebate I was entitled to. However when I contacted them the next day they apologised and took care of it.
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July 2023 by Jeremy Whitaker
These guy are great super friendly and very helpful got me home internet setup and out the door in like 15 minutes and I was a new customer