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June 2023 by Richard G.
Any monkey can replace parts, Heck If I had the right tools I can replace parts . A real mechanic knows if a part should be replaced A real mechanic can make diagnosis and maybe recommend a replacement isn't the right choice. I came into I thought to have my thermostat replaced. I stated that "it over heats and I pray its not the water pump" They replaced the thermostat and now my truck RUNS WORST They did state, "Its not circulating" The old one worked better but now I'm broke. to replace - Their quote $220 my cost -over $230 We discussed the cost to replace the water pump. We looked up a new one. I SAW ON THE COMPUTER a new water pump cost about $135/ 38 THEIR QUOTE they added about $100 and claimed the price I saw was retail and after parts and labor approx. $450. I'm afraid to trust them again. I can see their LAST GOOD REVIEW WAS OVER 5 YEARS AGO I would say, since then they went down hill.
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June 2022 by Md Reyad
Cheap quality . Not good service.
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October 2021 by Google user
Very happy with new screen. Thanks
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February 2021 by Hailey Fugate
Very happy with new screen. Thanks
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September 2020 by Stan Touhlov
Great service, I would highly recommend!
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June 2020 by Jason H.
Not impressed with the ignition switch replacement on my Nissan Frontier. After seeing the high reviews and receiving a personal recommendation to use Murrays, I was pretty disappointed when I picked up my vehicle today (June 5th). The steering wheel lock had become seized and required a new tumbler, which Murrys took the liberty of installing a junkyard part along with a cheap generic aftermarket key set to save cost. For some this would be desirable, but I specifically asked if they could have the OEM keys recoded when I called and dropped the vehicle off on May 18th. I was told that they would have to contract out the programming to a third party but they would take care of it. After 3 weeks and making 2 phone calls for status updates (without any updates given), I was finally called and told to come pick it up. Which was a surprise to me as I had no quote, not description of the replacement parts needed, and no general status updates over the past three weeks despite calling. To make matters worse, when I mentioned that I would have preferred OEM parts and just wasn't impressed with their repair (which now requires a separate key for the door and ignition - see picture), I was told to be lucky that they did it at all since they had to go to a junk yard and pull the spare part as the OEM parts weren't available. I called a Nissan parts department and found that part number D87005Z00J is available with 2 new keys that have to be programmed either by the dealer or a locksmith. It was estimated at ~$800 ($286 for parts and $516 for 2 hours of labor) for the dealer to have this done. While more expensive, I would have paid this to have good quality OEM parts installed on my truck. At a minimum, I would have liked to been given the option and not lied to about part availability. While I don't doubt Murrys has great mechanics, their professionalism was lacking with in my experience. To be honest they just didn't get the job done right and then tried to pressure me into accepting their work. I don't appreciate it and feel that this experience needed to be shared.
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November 2018 by Amanda C.
These people went above and beyond for me! I was on a road trip with my four small children when I started having some car trouble. Murray's Auto Repair was the first mechanic I found. When we pulled in they immediately stopped what they were doing and went to work on my car. They had us back on the road again quickly. I don't know what I would have done if I had to wait in a strange town with my kids. Thank you so much for your kindness!
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October 2018 by Joshua Lee Vaughn
I don't know what it is a tax preparation place, a cell phone repair store or Village Cleaners or all three!
