-
November 2023 by D T
A totally positive First Class Experience! Clint, Darius and Todd are Rock Stars! They explained the purchase of my Ridgeline from bumper to bumper. Clint showed all the details of the features and helped with a super smooth transaction with my trade in to a trade UP!. Highly recommend! Buy from these guys!
-
November 2023 by Jay Kramer
Bought a new Honda CR-V. Couldn’t have had a better experience.Nate and Seth were great. No high pressure and I got exactly what I wanted, at a very fair price Having moved recently from out of state and being accustomed to working with a dealer for 25 years I didn’t know what to expect from Morristown Honda, but was treated like an old and valued customer. Highly recommend. ?
-
November 2023 by Eric Knepp
For yge third time in a row they take over 2 hours to perform an oil change. I did ask them to CHARGE my AC and they performed a diagnostic of it without telling me and trlling me the cost of $159. They should have informed me of the cost before doing it and then they did not charge it and tell me.tge compressor needs replaced for $968. My van satvoutside with no service rep to give me the keybfor 40 minuted. After 3 straight terribl experiences in a row I will never go backServices: Air conditioning
-
November 2023 by Melissa Walker
I’ve had my car a week and 2 days, today they call and say “oh hey there’s been an issue at the bank (because of my credit, I’ll take full responsibility for that) but we’ve found a different bank. However your payments are going to be higher.” Why am I just now hearing about this? I was told he’d been on vacation. Call me crazy but I think loans should be watched out by everyone in the finance department. Because now I’m past my 3 days buyer remorse, I’m past my 5 days to trade for something of equal or lesser value. So I’m paying $40 less than the car I traded in to get a cheaper car payment. They sat on this for over a week and now I have no recourse. I’m stuck with a car that’s 2 years older and 30,000 more miles than the trade and paying $40.00 less. Upon further review, I’m not the only one this has happened to. However, it will be the last time and only time. I will not be back.
-
November 2023 by KaJon Thomas
Tyler and the staff at Morristown Crest Honda did great job of making my experience smooth and enjoyable. I had a issue with rear differential fluid change. They diagnosed that I had a some lower control arms that were crack. I had a short timeframe to get done. Tyler and service did all they could to assist with my issue and did a great job on the work.
-
November 2023 by Christopher Capibianco
If you are planning on service at Honda don't especially if you have any plans. I sat for 2 and a half hours than I asked how much longer. To have them tell me I was next in line and it is a hour and a half to do the service. I went to Valoline and got otlut before a coworker that had been waiting 3 hours and missed class and they had a appointment at 10am. Don't go here for service.
-
October 2023 by Kim Williams
Great service. Everyone was so nice.
-
September 2023 by Cliff Green
I brought my Honda in for a coolant flush required for periodic maintenance. A coolant flush consists of draining the radiator, overflow tank, and engine block, which should consume about 1.5 gallons. When I picked up the car, less than one gallon was used. The only way to use so little was not to drain the engine block. There was no discussion with the service writer about an abbreviated service. I supplied the coolant, but was charged over $130 for a minimal amount of work. Sad to say that this isn't the first time Honda Morristown has disappointed.Service: Auto maintenance
-
September 2023 by Tennille McCowan
Why schedule me an appointment to replace a tire and then upon arrival tell us you have no tires in stock? That’s what my appointment was scheduled for days in advance. Waste of time.
-
September 2023 by Bianca Johnson
Gabriel made the car buying experience a breeze. He answered all my questions quickly and with accuracy.My only complaint is when I was doing my final paperwork the finance man was super pushy trying to get me to purchase a $4k "service" package. I told him no firmly numerous times and he persisted until man #2 understood that I meant no. He wasn't very pleasant with me through the remainder of my time spent processing paperwork. I wanted to read over what was being signed since denying the package was such a big deal.
-
September 2023 by Sandy Lynn
I love Honda of Morristown! Their appointments have a wide availability to work with my schedule. Great service m!Services: Tires
-
September 2023 by Jennifer Ottinger
The he service representative was very kind and did a great job explaining servicing my 2020 Honda Pilot needed. The only reason I didn’t give 5 stars is because I scheduled my recall appointment online, which is where I was sent when I called to make an appointment; however, when I got to my appointment they didn’t have me down for a recall and one of the parts had to be ordered. Now I have to go back to the dealership to drop off my car and pick it up the following day. The online appointment computer needs to have a more fail safe way to get the correct information to the service department.Services: Air & cabin filter replacement
-
September 2023 by Mike Tummers
Excellent service, will continue to use Honda Morristown’s service department. Darryl Setsor is always efficient and friendly, and a great representative of your business.
-
September 2023 by Jacob Ingle
I had gotten a flat tire from a nail, and Darryl Setsor went above and beyond to make sure the warranty covered the entire cost of replacing it!Service: Tires
-
September 2023 by jeffrey lindsey
Great service, they get your done on time. Awesome video of the inspection , sent to my phone.Service: Electrical repair
