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January 2023 by Slothlife
Decent bank, excellent employees, but does not care about individual customer service, and slow response time.
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June 2022 by Melanie Green
I've been banking with them for 2 years and I've never had a problem with them. They're very friendly and courteous.
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December 2021 by Suzie C.
My husband and I just opened up an account here the people here are very nice very wonderful but I can tell you straight up I'm going to already change Banks because my husband's been in the military for over 32 years and so we have an account with USAA so I transfer money from a local Bank to where we live from that bank and they're charging me $2 for every transfer so that's not going to work so we will be looking for another local bank they seem to charge fees at this Credit Union for everything and I'm used to credit unions that don't do that. Again the staff is wonderful but I think what the charges that they give for you on things is outrageous.
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January 2021 by Jenn Jenn
I've banked here 15 plus years and all throughout NE TN. I've used the branches in Johnson City in Greeneville most. If I had to bank at this branch, I'd find another bank. I do not know if it is management but these ladies have serious public relations issues. I've never had a bad experience elsewhere but if you ask these tellers to do anything that requires them to move out of their chair then expect puffs, groans, and eye rolls. It is beyond rediclious.
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October 2020 by Emma Collins
Fast service with kind employees who know you by name
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September 2020 by Chris Collins
Best bank/credit union. I have had an account with. Usually go to the west end Morristown branch. They know you by name and some even remember your information and know what you are going to do before they ask.I usually ask for my balance when I arrive. Couple of them will say " Hey, you have $769 in checking" That's top notch in my opinionGreat Ladies
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July 2020 by Jennifer Bolling
I've banked here 15 plus years and all throughout NE TN. I've used the branches in Johnson City in Greeneville most. If I had to bank at this branch, I'd find another bank. I do not know if it is management but these ladies have serious public relations issues. I've never had a bad experience elsewhere but if you ask these tellers to do anything that requires them to move out of their chair then expect puffs, groans, and eye rolls. It is beyond rediclious.
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March 2020 by Garrie C.
I've done all of my financial dealings with credit unions for the last 20 years. For the first time I'm dealing with a credit union that acts like a bank. Very disappointing. Fees are outrages. Now I find that the reporting on my deposits are altered to show we are receiving the funds a day earlier than we actually do. I emailed a complaint about a fee I found to be unjust and have NEVER been charged before from ANY cu I've ever dealt with only to have my funds held until the very last possible day before received. I've checked into other cu's in the area and they all appear to operate in the same way. If I'd wanted to have to deal with banking tactics I would have gone to a bank. Credit Unions were always a better option, until now. East TN, you really need to take a look at your CU's and demand better because they ARE better elsewhere!!
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December 2019 by Hookers Terminal Tackle
One of the best around
