-
January 2024 by easton Moss
If I could give zero stars I would. Drove 45 mins to drop a coat off here was told it would be cleaned and pressed. Coat looks EXACTLY the same as it did when I dropped it off. Don't waste your time.
-
November 2023 by Adam Haynes
Slow and spotty work. Called for two hours to see if pickup was ready and no one ever answered. Lost a previous drop of shirts.
-
October 2023 by Jessie Bowser
They are very professional and get what u need done quickly
-
September 2023 by Drachen MilchTee
They cleaned a white dress for me, it had extensive makeup and staining on the dress. Normally having a dress on that size and layering would be several hundred dollars and not always done to the standard expected. Not only where they able to absolutely impress me, but they where very sweet and the dress looks almost brand new looking. They were also the best priced cleaners that I've seen in my experience would absolutely recommend.
-
September 2023 by Kailyn McGhee
I dropped my wedding dress off a month ago to get cleaned and I was told it would be done the following Thursday. It was still not done after 2 weeks and I was told it would be done on the next Monday. I stopped by today to pick it up and it was STILL not done after a month. Employees are friendly but I’m disappointed that they had it for a month and now I have to find somewhere else to take it.
-
September 2023 by Yvette B. Reyes
They don't do alterations even though on Google they pop up as doing alterations. The service wasn't too friendly either. I had to call their phone number to have someone come out to the front. The two women I dealt with looked tired and irritated to speak with me. Maybe they are understaffed... Not sure but not a great experience that makes me want to bring anything here again.
-
September 2023 by jonathan perkins
Utterly incompetent. They do not have same-day service, and they do not have next day service. Go anywhere but here.
-
April 2023 by Timothy Morrow
Took 3 - 2 piece suits in, was supposed to be ready by Wednesday 4/26 at 3:30 was not. Went back this morning Thursday, and light color suit, the left arm, was messed up like all pulled together wrinkled.Of course, they said, it was like that when I drop suits off.Ask to speak to manager, was not in. Called, and manager is still not in, said call back at 1:30 today.I left all 3 suits there, because they wanted me to pay, even though they messed up. Sad, I work to hard for my money.They will not get no more business from me.Not a bad attitude, just take my business to Sevierville.
-
April 2023 by james trent
Excellent staff and service. Family owned and operated. I love it here
-
February 2023 by Lola Camp
I took my black sweater for dry cleaning. I picked up the sweater and it was covered with lint balls and is picked. When I spoke to the manager he said this is normal. I will never use this business again. This business does not deserve to be in business if they can not do their job any better. Thanks Abney cleaners for destroying my favorite sweater. ?Service: Special care fabric cleaning
-
February 2023 by Larry Hance Jr
Great service. Just wished they offered alterations.
-
January 2023 by Zakary Masingale
TERRIBLE! They destroyed my comforter. They kept my $160 comforter for 2 weeks, and said they had machine issues, then later said they forgot about it.I HAD TO CALL to find out when it would be done, only to find out that it still hasn’t been put in. I asked when they will start on the comforter and they replied “we will have it done by 3:00pm”I arrived at 3:30pm and was asked to leave and come back when it’s finished in 20 more minutes.I take the comforter home to find that there are bleach stains and more stains than the original.
-
December 2022 by Wayne & Vicki Martin
This is the only dry cleaner in this area. Therefore, my wife and I have been regular customers for a long time. However, at their best, I would have never rated them higher than a 3-star. Recently we took 12 white dress shirts and a winter coat for dry cleaning. They were having "boiler problems" so it took longer than usual. When we were able to pick them up, they kept one shirt because it "had a stain." A couple weeks later I picked it up, took it home and found a blue stain on the front and a "scorched" looking stain around the collar. So I took it back, showed them the stain and left it with them again. Then they had more "boiler problems" and they lost the shirt. About two weeks later, they found it. I went to pick it up again and the stains were still there. I showed the young woman behind the counter and she called what I assume was the manager. He came out and immediately said it wasn't their fault. He simply said they didn't do it. He had ZERO interest in listening to me. His non-verbals screamed at me to shut up and leave. So I left. And I told him I would NOT be back. His attitude showed clearly that he didn't care and that he is clueless about the topic most os us call "customer service." Well, my wife and I will NOT go there again. We will be happy to give our business to Crown Cleaners in Knoxville.Service: Organic dry cleaning
-
November 2022 by Jordan Richardson
I dropped off a comforter on 10/28 was told pickup would be 11/2 when I came back on 11/4 it was not ready for pickup. Employee working asked for a description or picture of the item because they had not logged it and misplaced. Came back 11/8 was ready but looked like it had not been cleaned or treated- was asked to pay full price and no manager available for resolution. Employee working the front is absolutely clueless. Horrendous customer service and lack of knowledge of services provided or process from drop off, storage, customer customer communication, pickup.Service: Clothes pressing
-
September 2022 by Leah Whitus
The did a great job on my son's suit! Thank goodness! I don't think there's another cleaner in the area.
