-
August 2019 by Lisa Lisa Simpson
Good prices better then any other
-
June 2019 by Briton P.
Terrible customer service. Reserved a truck A week out from my moving date just to get a call the morning I was supposed to pick it up saying that they did not have the 16 foot truck I reserved, they had was a 12 foot truck. I was told I had to call the 800 customer service Number and when I did they were not apologetic at all about the inconvenience, they asked if I was willing to change my pick up date or drive two hours to get a truck. The whole reason that you make a reservation a week ahead of time is because you have a move out date and you have to move that day. They took my information and I was supposed to get a callback anywhere from 15 mins to 2 hours. Four hours later no phone call and I have to take the 12 foot truck because there are no other trucks available anywhere else. I called again and asked to speak to a manager and I was on hold for an hour and no one ever answered. The truck I was given does not have a fire extinguisher and was in bad shape. Will not be renting with this company anymore.
-
February 2019 by Donna I.
Rented truck for couple hours local use. Dropped off after hours and logged info on envelope. Dealer charged me for two days rental and fees and extra mileage I did not use because the starting mileage in truck was different than what he had on my paperwork! DO NOT RENT A TRUCK FROM HERE! I only did because of my AARP discount, but will go back to renting from Penske. Might cost a little more but the trucks are better and they're honest!!!
-
May 2017 by Lauren Parker
Easy rental process. Great pricing. Much cheaper than the competitors. Owner was very kind and helped me get on my way.
