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March 2024 by Tim Sansone
Verizon! Verizon! Verizon! I was an 18 year customer who came in with a legitimate complaint. I have never felt so discarded before in my life. No one was of any help, the clerk, customer service representative, or the manager.
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March 2024 by Vernon Browning
We went there for a phone problem. The rep was very nice. The rep kept saying the phone needed to be replaced. We plugged it up to a different charger and the problem was solved. So either the rep has a bad plug or didn't actually plug in the phone.
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March 2024 by Kendra Hockran
Employees had more face tattoos and piercings than circuis freaks. Otherwise friendly enough...
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December 2023 by Preston Dunn
Just had some warranty issues. Everything went great as I expected. T-Mobile has been great. So glad I switched from the other guys!
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October 2023 by Susan Schmidt
I have been having long standing problems with my Google account. Somehow my husband was located outside of the USA ( not really) and I could not change his country no matter how many times I tried to do it. With him "outside" the USA multiple apps"were not available in my country". I went to the store where I got my Pixel 7 and she couldn't do it either. She told me to try this store. Nim had also problems initially but finally got it figured out. It is fixed! Thank you so much!
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March 2023 by Michael Kline
Great assistance friendly service and helpful agents
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October 2022 by Judy k
They have very good customer service and they help us with our problem I recommend them highly
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October 2022 by Rosalind “Dyamond” Winston
My phone battery got hot and made the phone expand out of the phone case and separating the phone itself. I called T-Mobile and explained it to the customer service representative and he got my phone replacement sent to the store. I called the store and asked if they had a chair available for me. (I'm disabled) the worker saw me pull up and placed the chair where I can get to it. ? My phone was ready to be replaced. Also everything just transferred from one phone to the other without a problem. I left the store very happy!
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October 2022 by Google user
My phone battery got hot and made the phone expand out of the phone case and separating the phone itself. I called T-Mobile and explained it to the customer service representative and he got my phone replacement sent to the store. I called the store and asked if they had a chair available for me. (I'm disabled) the worker saw me pull up and placed the chair where I can get to it. ? My phone was ready to be replaced. Also everything just transferred from one phone to the other without a problem. I left the store very happy!
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August 2022 by Rob Hall
When you go to this Location ask for Zion she had the best customer service ever !!!
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August 2022 by Lenora Smith
Very nice people and I was in and out that's what I love
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July 2022 by Mary Bills
Went to the Millington store and got great customer service I was getting information for my friend who doesn't get out much. There was exceptional service and a young lady named Chamerea Bills was very professional and provided all the information I needed and phamplets to take to my friend will be back as soon as she makes her decisions. Please thank Miss Chamerea for all the help
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July 2022 by Tiffany Hoss
The customer service was fabulous! Fast and friendly!I was so impressed
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March 2022 by Talatha Chalmers
I went TMobile instead.on helping me they send me.to another TMobile over by wings place and they help me big time they didn't have the phone I had to order.them . So I already call and talk to a Megan on the phone and she help me big time too
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November 2021 by Katherine Mcmullen
3 customers waiting at the door at 10:15am this morning and one of them called the rep and their manager told them to come in at noon. The updated hours of operation on the door said 10am on Saturday. I get it, staff shortages or whatever, have the courtesy to post the correct hours of operation. All 3 of took our unwanted business to the other T-mobile store. They were happy to help us.
