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July 2023 by De paseo Con BAS
Horrible place to work as a military spouse or civilian. Management are always on power fighting. So employees are coughed on this none sense woman power.Lines in customer service are ridiculous, because no body wants to work on this horrible place.. or they put all the cashier on hours that are not busy.. or they schedule 1 cashier for the morning. And other employees from other departments they have to come and help cashiers. They make you do 2 o3 jobs with out the pay.
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May 2023 by Cuong Nguyen
Pro Tip: They got the sales/clearance items in the back by the dog products.
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October 2022 by joe farrar
Love getting double charged.Should do this more often.
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April 2022 by Koda Devildog
Stopped in while passing through and it’s nice sized exchange & military clothing store. The staff inside the clothing was friendly and helpful and went out of her way to help get some plastic covering for a challenge coin wall mount. The main area is clean and the floors was gleaming. It’s nicely stocked with merchandise; clothing, shoes, TVs & electronics, personal hygiene, grills & outdoor patio sets and military souvenirs, just like other military exchanges they have discounted items. The lady at cashier could’ve been more friendlier and I didn’t understand why my wife and me both had to show our ID, never had that happened before. Perhaps some better training on the issue.
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December 2021 by Dennis Alston
Great place to shop
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August 2021 by Valentina
Smaller than most NEX’s but prices are great- especially anything they put out on clearance! Could use some more general cleaning maintenance for the bathrooms but overall great deals!
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July 2021 by J J
Store is always clean - which I appreciate! But there are never enough cashiers - always a long line to check out, the workers aren't very friendly and never offer to help when customers are in need, and unfortunately their sales are never very good (same clothes from 2 years ago only have a 25% discount) like other NEX stores. Typically, NEX inventory goes on sale for the holidays at a great discount of 75%-90% off but I have never seen this happen here.
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April 2021 by Valentina Castillo
Smaller than most NEX’s but prices are great- especially anything they put out on clearance! Could use some more general cleaning maintenance for the bathrooms but overall great deals!
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January 2021 by Dan Chi
Customer service is horrible everytime we go. You can just tell me go somewhere else but this is why the military members and their families deserve something that doesn't have sales tax while/after serving the country!!!! Yes! Navy Exchange associates and cashiers STOP being mean and rude! If you don't like your job... why are you still working there!!!! Shout out to the people in customer service... all of the ladies work there are super rude!! I am here to shop and be happy. This people will just RUIN your day.. I swear!!!!
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January 2021 by Linda Ashford
Everytime I come to this exchange its something different. Let just start with the fact that I was charged for a purse that I did not get. So I spent a evening calling the Navy exchange for no one to answer. Next morning I woke up starting calling at 9 am After calling through out the day with answer. I drove the 35 minutes back to the exchange only for them to tell me I should have called before I came. When they finally watched the security cameras I still have to drive back again to get my $100+. The manager didn't apologize or anything and acted as if I inconvenienced her. Another incident I ordered bedroom furniture for my daughter. Well they told me it would take eight to ten weeks. The next weekend the assistant manager start calling your furniture is in. So then another phone call then another. She told me that they did not have storage and she needed me to pick up my furniture. So I sale the old furniture and show up to pick it up only for the warehouses guy to look for almost 40 minutes. Then send me back over to the furniture store. She tell tme she made a mistake. My furniture was not in. You called me 2 times just yesterday. I rented a uhaul. I sold my daughter bed. She says I'm going to give you a 2 $50 gift card. Only to give me 2 $20 gift cards. I was over it. The today I'm shopping and get ready to put clothes in the layaway and the Lady say we closed at 4. I just laid the stuff down and walked out. There is no kind of customer service. The whole situation and atmosphere is unsatisfactory.
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January 2021 by Karren McIntire
We recently visited and the lines ran smoothly for making purchases. The store is clean and organized and the staff is friendly and helpful.
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January 2020 by kolleen
I give it a 3 star because it's military xchange, but.... service is horrible. Older ladies are mean. No costumer service what so ever
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January 2020 by Theresa Estopare
I usually enjoy shopping at the Navy Exchange. However, their selection of toys for children was awful! Only 1 isle and very limited choices. I would have thought that they would have expanded their toy selection for Christmas shoppers. Disappointed.
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January 2020 by Leigh Bauer
Love it. It is located in Millington, Tn. And we go shopping while we are there.
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December 2019 by Patrick McLaughlin
Proportionate in size to the bases'. Discounted name brand clothing as expected from an Exchange. Did not expect to see the brands and inventory they have! Their electronics and home appliances sales and discounts are worth considering.
