Kroger offers thousands of quality food and household products. Reviews note that customers can find what they need and return quickly. However, experiences with staff are mixed, with some finding them friendly but others describing cashiers as very rude. Some customers report long lines and a lack of acknowledgement or greeting. There are complaints about employees filling the closest parking spaces. Operational issues like being unable to fill online orders due to low staff are mentioned, even when the store appears busy. For some, visits are memorable for the wrong reasons.