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January 2024 by Ashley
Product looks good but isn’t worth the terrible customer service. Placed order, didn’t receive it in time and when followed up, owner was rude, didn’t take accountability and just canceled order. Wouldn’t recommend to anyone! Avoid this company at all cost.
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January 2024 by Ashley J.
Product looks good but isn't worth the terrible customer service. Placed order, didn't receive it in time and when followed up, owner was rude, didn't take accountability and just canceled order. Wouldn't recommend to anyone! Avoid this company at all cost.
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September 2022 by Whippoor Wind
Thanks for a great experience. We still love our grill kitchen after almost 2 years.
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September 2020 by Matt Perezchica
It is unfortunate when a business does not care about their customers and this is very clear with Rustic Wood Worx. I ordered a custom cabinet that was over $2,500 and it was delivered in the wrong color. They were kind enough to acknowledge that I wasn't the only one who this happened to and that they would reimburse me $100 to buy the correct stain and have it applied myself. We are not talking a shade off, the color ordered was black and the cabinet is green. Janet told me she would look into getting reimbursed from their paint supplier but after repeated attempts to find out what was discussed she stopped communicating. All it would have taken was simple bone thrown my to pay for the re-staining, maybe $300 or so but they have decided to leave me very unhappy.
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August 2020 by Carol Harrison Kroesche
Love our custom outdoor kitchen!
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January 2020 by Janet Strimel
My daughter ordered a beautiful cooler. Quality is amazing
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January 2019 by Cliff Shepard
Beautiful bar cart built to my specs. Everything is top notch! Thanks Janet and Justin for all your help!
