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October 2023
Didn't honor my reservation. Made no attempt to provide me with any recourse. Just said "you didn't prepay, so you can just cancel". Left me stuck in the airport for two hours waiting on someone to come pick me up. Absolute trash customer service.
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April 2023
Wish I could leave zero stars. The worst rental experience I've ever had. It's not rocket science. Don't take 200% more reservations than you have vehicles. Absolutely criminal.
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January 2023
I made a reservation a month prior to my trip. When I arrived at the airport kiosk in Memphis, I was told they had NO cars available. The employee couldn't have cared less. She literally said "you're on your own!" Avoid this company forever!
