-
January 2023 by Lauren D.
Poor manufacturing quality and outrageous prices. Stay away from these guys. We spent $2300 on a pair of table lamps that don't even stand up straight. Had I seen a close-up of the lamps I would not have ordered them.
-
September 2021 by T Ismail
My husband and I have been here several times but unfortunately after our first and LAST purchase from this place we will never return again, after the purchase of what we dreamed to make our bedroom dresser went wrong I am very shocked at the surprisedly low quality of the furniture sold here, especially for the high retail price that we paid, I am even more shocked at the very poor customer service given at this store and how their associates deal with customers, upon my visits to this store I always dealt with an associate by the name of Heather Cray, I thought she was nice at first but when requesting a return for the dresser that I bought yesterday (only because the legs already fell off) Heather had a different side to her, it’s sad how once they get your money here they no longer talk to you like your a human with feelings, I went into the store explaining my situation and asking for a refund (only because of the poor quality of the furniture and the legs breaking off) which I obviously was not expecting, first I was denied a refund and then after making my point across and saying they were being unfair I was finally given a partial refund but not before I was told things like I need to get out of the store, I should not return to the store ever again, they do not want to deal with me or customers like me, all this made me very sad because the whole time I was talking politely and telling them how I feel about saving up for an item that broke as soon as it got to my home, I was telling them that anyone in my place would want a refund, not just me, again I am in shock at my experience and I suggest that people go elsewhere to shop for furniture!!
-
August 2021 by Sharon K
Customer service is above and beyond the best. You were a tremendous help Heather!!! Bless you!!!
-
January 2020 by Frank Kertis
Fast service
-
January 2020 by Kim S.
I recently purchased two Worlds Away nightstands recommended to me by an interior design firm who was helping me with my master bedroom suite. The nightstands are navy blue faux shagreen and are priced at well over $2,000 each. The finish started coming off one of the nightstands shortly after I received them. The interior designer sent photos to the Worlds Away rep. Instead of replacing the defective nightstand, they sent a touch-up kit. The color of the touch-up paint they sent was not a match in color or finish. Needless to say, the nightstand looked even worse after touching up. After the designer contacted Worlds Away for a second time, they refused to do anything and said it wasn't their responsibility. I'm now paying a painter who specializes in faux finishes to try to completely refinish both nightstand tops so they will match. He is also applying a light sealer once he has put the color on them because apparently Worlds Away forgot to seal the tops during manufacturing. I'm hoping the designer does not recommend any Worlds Away products to any of their other clients. I'm so disappointed in both the quality of their workmanship and lack of customer service. They definitely don't stand behind their products.
-
October 2019 by Melvin Reese
It's a lovely place to do business with,easy to dock big trucks and the workers get you in and out in a timely fashion.
-
October 2019 by Joseph W.
First, let me be clear that I've only given a "1 Star" rating because there wasn't an option for "negative 5 stars". I think "Worlds Away" is short for "Worlds Away from Even Halfway Decent Customer Service." When a company refuses to be accountable for its multiple screw-ups even to the point of leaving a sticky note on a product that was clearly damaged, to remind the delivery person, "do not stay for inspection", (which apparently the delivery person forgot to remove), I cannot in good conscience do business again with this company or recommend that anyone else do business with this company. Frankly, I'm amazed it's still in business if this is how it operates.
-
July 2019 by Sarah
The manager is really friendly and knowledgable about the furniture. The front area is an interior design dream. Lighting fixtures, textiles, furniture, accessories, they have everything in a variety of styles: bold, bohemian, prints, solid. Definitely worth a visit.
-
October 2017 by corey seymore
Great customer service
-
June 2017 by Jay Seier
Kathryn was super helpful. This is the place to go if you need a unique and stylish furniture.
-
August 2015 by sophia margaritis
So disappointed. I loved this place and recommended it to so many people until today. So upset. Will never say good things about this outlet again. Will warn everyone to not purchase from here.
