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February 2024 by Leslie R.
The CSR who helped me was nice and professional but Walmart's policy to lock up feminine hygiene products is absolutely ABSURD! The CSR has to unlock the case, watch you choose your items then walk you to the checkout and watch you pay for feminine deodorant spray!!! Who's try to steal that stuff?!! There's tons of other stuff in that store to steal besides feminine deodorant spread. It was the most ridiculous thing I've ever heard of! I won't be going back to that Walmart.
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February 2024 by Chel H.
My Walmart pickup experience was a breeze! The process was super convenient and saved me so much time. The Walmart staff was friendly and efficient in loading my groceries into my car. Everything I ordered was carefully selected and in great condition. I was impressed by how well-organized and seamless the pickup system was. Overall, my Walmart pickup was an stress-free and efficient way to get my shopping done.
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January 2024 by Ava S.
I feel like Walmart is very upfront about what it is and how things go. From customers to employees at many locations, you see everybody and anybody from a little bit of everywhere. I perused the Christmas aisles (now 75% off) and then went to the auto care area for oil, and you can choose from a standard register or self scan. I did not know Walmart went back to providing services beyond tire care! Today, I was going to just buy the oil but I decided to go ahead and get it changed since I was already there. The employee was friendly and asked what type of car I had before I requested service, which saves time and fuss, with pricing posted behind the register. The service for foreign cars is very, very limited, but personally I feel like that's a given. It isn't a big shop, so you don't have to worry about a long sheet of diagnostics you didn't ask for. It was a holiday, so including me, there were IF 4 people getting services, so the wait wasn't long at all. You check the status via text or app. They changed the oil, the filter, checked my tire pressure and alignment. You pay at the auto care center after the service is complete.
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November 2023 by John J.
Worst customer service experience. Rude employee morale. I wouldn't waste my time going back to Walmart. I just made it easier for me to became Kroger and Aldies customer
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November 2023 by Ht K.
I took another online ordered back to the Collierville store. The same old system problem with there online returns. The system was down and it was never fixed. I had to drive to the other store. What a joke! There employee are a joke as well as the management at their stores. We get cheaper goods but cheap customer services.
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November 2023 by Dan B.
Every time that I come into this store, the employees are racist toward certain culture. They only say hi to their own culture in a friendly way. I understand that but I am just a customer that see no color. I can even asked for help without them getting an offensive mood about finding an item in the store. Management needs to take notice of bad behavior of their employees.
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December 2022 by Meagan T.
This has to be the WORST, inattentive, and unstructured store I've ever been in. I decided to do a pickup order in the midst of holiday shopping. Not much longer after my order I received confirmation that my order was ready for pick up. This, my friends was the beginning of chaos. Upon arriving to check-in, I entered my parking number and waited for the attendant to come out. Suddenly, a young man walks to my vehicle incoherently. He doesn't ask for my name to confirm my order, but instead he proceeds to tell me to cancel my order. My response was "do you know my order?" He however, proceeds to tell me they needed a key to unlock the case my item was in. Instead of finding someone with the key, he wanted me to cancel my order. This meant, I would have to wait and reorder. I came inside the store and immediately went to customer service. The customer service representative was completely free because there was absolutely no line. I asked if there would be a way to come inside and pick up my order given it was still reflecting paid and picked up. Her response was "call customer service," and she walked away. After much time in the store, I discovered other furious customers with the same issue with their orders. Instead of picking the items, their pickup Dept just checks the items off as if they're out of stock. Aside from the friendly door attendants, I wouldn't have my worst enemy step foot in this store. The store is a mess and the lines are HORRIBLY long. Management should really get a hold of what's going on in the store, because physically their are paid employees on the floor in vests, but "no one" is actually doing their job.
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November 2022 by Melinda A.
It's 712 I'm standing here in the electronics department. I have had them page support twice now including the manager. No one has shown up. Apparently they don't want to sell these laptops. I'm not sure why they open this early if they don't intend to sell anything. They can close the store and have all these associates running around applying stock with the doors closed and locked. However, they choose to waste our time walking into a store, where no one can sell you the merchandise that they stocking the shelves with.
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November 2022 by Dayna D.
I am shopping early to avoid the crowd but there are hardly any registers opened including NO self checkouts. Ridiculous!!!! Come on Walmart you could at least have the self check out lanes opened when there were 4 people over there doing absolutely nothing. Smh
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August 2022 by Jus J.
Typical Wal-Mart activities bathrooms were clean which is rare, lines were not long. Shelves were empty but it was night shift. I'd recommend
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August 2022 by Joey C.
So like many many people have said. This place is horrid. Associates are more worried about being hood and talking trash about the customers than making their jobs easier and helping customers get out the store. As someone who worked almost 20 years at Walmart this is a very sad example of how a Walmart store should be. But people will do what they are allowed to do so you can't blame crap on the people not wanting to do the job right when the people who are supposed to make sure it's getting done right don't step in to fix it.
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July 2022 by Kevin W.
This place was horrible. All the baskets were in the parking lot. The shelves were disorganized. The self-checkout lanes could only use cash. When has self-checkouts only been able to use cash?Entire trip was horrible.
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May 2022 by Benjamin B.
If I could rank this with zero (0) stars, I would. Poor traffic control, trashy parking lot, and panhandlers soliciting money from customers. Just a few reasons to avoid this Walmart and adjacent Sam's Club.
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February 2022 by Joyce D.
I should have come early, I know there was going to be long lines. But the few cashier that they have, was working really hard. The lines were moving really fast. The store was well stock and clean. I had a great experience today.
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November 2021 by Tommie W.
It's Walmart so you can't really expect much right? I went in to do Xmas decor shopping and most of the shelves were empty and unorganized. When I found something I liked I didn't know the price so I had to hunt down an associate for a price check. What happened to the price checkers in the stores? Too expensive to maintain I guess?
