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January 2024 by Olivia Jarvis
The pharmacy is the worst in memphis. The staff are rude, condescending, and lied to me. After several phone calls to ensure the prescription was available, as it had to be ordered, I went to pick it up only to be told it was at a different location. I had JUST confirmed it was this location, but I gave him the benefit of the doubt and headed to the other location, where they informed me it WAS in fact at the first location. They provided a sheet as proof with the prescription and store number it was at. I went back to the first one, spoke to a different individual and showed them the paper, who turned around and got it right out of the bin. I was astounded - the first individual did not even attempt to look. Even when I assured him it should be there, he made no efforts to find this medication, and lied to me. I have worked customer service positions throughout my life and like to think I have alot of patience and empathy for those that are also in the field... however, this was intentionally offensive, stressful, and cost me time I did not have. I will never go back, and I don't recommend you fill any prescriptions here.
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December 2023 by Gloria Jacobs
This Pharmacy does not answer the phone. You will receive a message to call them. Then they don’t answer the phone.
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November 2023 by OkiTheHermit
Pharmacy is amazing. Pharmacy manager and doctor dont seem to have any solutions for backorders. Had to move to new pharmacy to cut tablets into halves.
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November 2023 by kendell crosno
As bad as Walgreens is, this one is one of the worst. Disorganized, lazy, incompetent. Most incompetent bunch of individuals I've ever seen in one pharmacy.
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October 2023 by Shaun Walker
I drove here to get a flu shot by appointment and their pharmacy computer system was down. Seems like they should’ve had someone at another location call me or something to tell me my appointment wasn’t going to work rather than let me drive all the way here.
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October 2023 by Matt Wiseman
Do you enjoy hour long waits for terrible customer service? Would you like a pharmacy that’s closed most of the time? Would you like that prescription served with a side of attitude? This is the pharmacy for you.
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August 2023 by Stephen Nolen
Wonderful staff that easily accommodated my needs at that current momentThey had every item in stock at exceptionally low prices in comparison to their competitor
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July 2023 by Haley McNabb
The people that work in the pharmacy have got to be some of the rudest people I’ve ever encountered in my entire life. Every single time I pick up a prescription from there or call to talk to someone, I can’t even finish my sentence without someone talking over me and god forbid they end the convo with something other than them just simply hanging up. If you don’t like working and serving the public with medicine that they clearly need, please find somewhere else to work.
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July 2023 by D M.
I pass several Walgreens to get to this one. I did an order online and this store had both products I wanted to try. Please understand me I was in a lot of pain, so I was super excited to see they had both products. They also had my order ready within 30 minutes of it being placed! I get there for curbside pick up and this wonderful lady comes out with a big warm smile immediately after I hit " I'm here"! Absolutely the best service! I wish I knew her name. I needed this in that moment! Y'all go check this Walgreens out they're awesome!
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July 2023 by Jenny Ram
Bought my heating pad here, price a little high without sale or coupon
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May 2023 by T C
This is one RUDE lady...When I come to pick up my prescription she is always nasty...And her customer service sucks...I don't believe there is a nice bone in her body...I've observed her attitude towards other employees...You would think she is the boss...She needs another profession...That's is why I am posting her picture so everyone can see and know which person is Rude!!!!!!!.If I could give zero stars I would
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May 2023 by Bee
Walgreens, please work on the customer service. The cashier I encountered was rude (to be expected in this city, right?) and wasn’t helpful at all. It was an unpleasant experience, to say the least.The store was empty and I felt rushed. She literally walked away from me in a huff when I asked a question about my transaction. She left me standing there without an explanation and gave the impression that she was beyond frustrated. All I asked for was a copy of my receipt.
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April 2023 by Frank w
The women in the pharmacy are the rudest people I have ever dealt with. They have no interest in answering questions regarding vivid vaccines. I will never return here
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January 2023 by Benjamin B.
This place is open until 10:00 pm, but I wouldn't recommend shopping here at night. There are interesting characters that hang around here who I'd prefer to avoid encountering when it's dark. The location is convenient, but like many other places, they're out of some over-the-counter medications.
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December 2022 by Amber Mason
I stopped at this location on the way to work this morning and was greeted with a wonderful smile and amazing customer service!! Vickie is a really sweet lady and she really did make my morning :)