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November 2023 by Layna Scott
I can't STAND to get a prescription filled here. Absolutely a horrible customer experience with the slow employees.It must be a job requirement to create the longest slow moving line.
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March 2023 by Jeremiah Shaw
Bad customer service trying to get prescriptions
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February 2023 by Benjamin B.
This seems to be yet another typical neighborhood Walgreens. They didn't have the over the counter cough medicine that a family member needed. I ended up finding some beverages, and due the Walgreens rewards program, I received $5.00 off the price. There was only one cash register open, with a bit of a line, as a result. However, the cashier was fairly efficient.
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July 2022 by alicia harriott
Do not go here for Covid test! They will not send your results at all!!!!!!!!!!! I called 6 times! They said I’m positive but I’m yet to receive the email.Also, don’t even think about doing curbside pickup for online orders here! I tested positive for Covid so I didn’t want to go inside the store. They had me waiting over 30mins in the car! My order was ready 4hrs before I actually showed up. I even called inside to let them know I was outside waiting! This Walgreens is a joke! Please go up the street!
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June 2022 by Teri E.
Great pharmacy department. Be patient, as the tech attends to each individual with care and consideration. I love that they also read each prescription, amount, and asked if I had any questions. I been so often that they even know my name. The best part....Walgreens is everywhere so when traveling you can still fill a prescription.
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June 2022 by Angela Malone
I love this Walgreens, the sales Associates r always helpful. The Pharmacy is the best. I love these guys.
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April 2022 by Jackie Dotson
The store is nice and clean. They have pretty much everything you might need but it's going to be more expensive than if you go to another store. The customer service isn't too bad, they worked with me when I had some issues checking out.
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February 2022 by Lexiie L.
Pharmacy staff are asšholes. At 4:00 pm I got a text that the prescriptions were ready. I drive 40 minutes to that Walgreens to pick it up. Make line for 20 minutes. At 5:01 I get to the pickup window and the girl shuts it. Doesn't even say anything. I go inside and guess what they do? Close it too and acted like they didn't hear me. Had to drive to 6 other different Walgreens to see if they could transfer the medication, well the one my daughter needed was out of stock in all the other ones. I drove for 2 hours around Memphis trying to find a Walgreens that had it with no luck. Nearly an hour later I had to rush my daughter to the hospital because her symptoms worsened. Thanks Walgreens pharmacist!
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December 2021 by Amber Sumerall
I called the pharmacy. Someone picked up and hung the phone right up. Very sad.
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May 2021 by Rose “Remiç” Craig
One of my favorite places to shop
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January 2021 by Bobby Baker
The Pharmacist said my Profile had changed and that I could no longer get discounts like Good Rx anymore at this location. The technician wanted to give me the Good Rx discount, but the Pharmacist said not too. I went back to my old Walgreens location at Perkins/Summer, and the Pharmacist said my Profile had not changed, and they would accept Good Rx discounts at their location. The Pharmacist is a liar at Hacks Cross/Shelby location! Do not do business at Hacks/Shelby Drive. Walgreens charges as much as they can, and does not look out for the needs of their customers, especially me, who has shopped there for over 50 years! Now, I go to CVS and Costco, and save more money anyway. Thank you for turning me away Walgreens. Now, I save even more money at Costco and CVS. Thanks!
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December 2020 by Tho Nguyen
worst place to get medication, associates are awesome but pharmacist and her technicians are terrible. None of them actually tried to answer questions, they are rude and bad. One of them even ignored me, I don't know why this location is still being exist, came there twice and enough. Remember, we are your customers !!!!
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August 2020 by Barry A.
I've had a good experience here every time so far. The staff is nice and they are all wearing mask and gloves as needed and there is hand sanitizer available
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June 2020 by summer terrell
The customer service is so poor! I have been given the wrong medication before (medication that i was severely allergic to) and they did nothing to ensure that it wouldn’t happen again. Despite my repetitive order in medication they never have it in stock and the attitudes of the pharmacy depart is horrible.
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May 2020 by bj morgan
I go to this Walgreens all the time because I try to support business in my neighborhood. But this Walgreens makes me so mad at times. I also have issues with the Walgreens Pharmacy. The only thing I try to remember is my nephew works at a Walgreen and they are making all of them learn to work in Pharmacy which I think is the issue. They are doing something they really do not want to do..
