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June 2024 by Antony Rivera
Slow and not a safe area
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June 2024 by Amanda Brock
This pharmacy has got to be one of the worst in the entire city. They will not answer the phone. They won't clarify instructions with the doctor. They just leave your prescription pending until you hold their hand and their job for them.
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June 2024 by Tinnelle info
Okay everybody knows if you're from Memphis that this is one of the busiest Walgreens for some reason. Wicked busy ... And I'm speaking 98% majority of the pharmacy??⚕️? The store seems to have vacuous elements. Including people and merchandise
So you ain't really getting much out of the store sadly? Helpful and friendly employers but the store could definitely use the upgrade?️
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June 2024 by Domminic Harris
Worst customer service worst pharmacy ever be in line hours in hours
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June 2024 by Byakuya's Love
Pharmacy is garbage. If you dont like your job just quit. They need to shut this walgreens down. Always long waits inside or outside and even on the phone. Fax is never working.
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May 2024 by Ms. Nikki
This use to be the best place to shop at! But now, I wouldn’t step foot in this building. Everybody that works at this particular location is rude, even the people who work in the damn pharmacy! I have never been treated so unfair when it comes to medicine. Prescription was called in and I was told I still have to wait an hour before they receive it. Instead of calling and verifying the prescription has been sent and filling the order, I have to wait! Never again will this place ever get my business.
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May 2024 by Austin McGee
love it here
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May 2024 by Stephen Dagenhart
Well the manager guy was pretty nice and friendly but as I’m standing in line to check out the cashier, although he’s ringing out customers, is watching Game of Thrones on his phone. He was nice enough to have the volume turned up so that we could all follow along while standing in line. And even though it’s 2024 and people’s standards have changed, I’m pretty sure that is is still very unprofessional to be cursing left and right while engaged in conversation with your customers. To top it off he was asked if a deposit could be made on their banking app, and without skipping a breath shut it down by saying “ sorry it’s past 7”. I was unaware that everyone had to be on his time schedule in order to manage their own personal finances. If this is the customer service that this location has to offer, I recommend that corporate Walgreens just shut this one down and spare the rest of everyone this joyful experience. Straight up ridiculous.
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April 2024 by Gaylee Ann Lumley
You place my prescriptions on action needed. Then you never answer the phone, or when you do pick up after 30 to 45 minutes on hold, you hang up. How is thos helpful for maintaining my health? Hire more people.
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April 2024 by Maria Soto
Pharmacy hates answering the phone. The automated system said I was next caller in line. They picked up and put me on hold for a good 40 minutes. When phone finally rang, they answered and put me back on hold. This is a shame, I don't get free medicine from these clowns. This Walgreens need to work on their customer service skills. Management need to do better.
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March 2024 by C Cruz
EVERYTIME I COME BY THE DRIVE THRU PHARMACY IS THE SAME. THEY NEVER HAVE UP TO DATE INFORMATION SUCH AS INSURANCE CARD. ETC. I WAS IN LINE FOR 30+MIN WHILE THEY TOOK MY INSURANCE INFO.. THEN TO BE TOLD ONE MED IS READY AND THE OTHER ONE IS NOT DUE TO MY INSURANCE NOT BEEN IN THEIR SYSTEM OR SOMETHING LIKE THAT. THEN I WAS TOLD I NEED TO COME INSIDE AND FINISHED THE PROCESS BECAUSE THE BAG IS TOO BIG AND IT DOEES NOT FIT THRU THE TUNNEL. I COME IN AND HAD TO WAIT SOME MORE. THIS MEDS WERE SENT OVER EARLIER TODAY. AS PHARMACY WISE DO NOT BOTHER AT THIS LOCATION. GO SOMEWHERE ELSE.
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March 2024 by Me W
Location is supposed to be 24 hours upon trying to enter the store there was a sign posted stating they were closed for an hour waiting on a cashier: I called in the store and have been sitting outside going on 45 mins now. Walgreens is literally the only store opened at this time. There are 2 employees that I have seen so far for a fact a male employee who let a few customers out and then locked the door and disappeared and then another female employee who answered the phone when I called and let me know she could not guarantee what time they would open back up bc they are short staffed at 1am in the morning. A plain clothed lady also came out side as well and went back in stating she was a vendor . This is rediculoius bc the employees are there and get paid to take care of the customers (customer service)yet they are locking the doors and refusing sales and service.
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March 2024 by Marcia Myles
My daughter had a Covid test yesterday and they treated her so badly that they made her nosebleed for hours. They need to drop the attitude and start caring about the customers. Thinking about moving my account somewhere else. People don’t want to work with the public need to find a new job. Don’t blame us because you don’t like what you do.
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February 2024 by Alex
Nothing new here but came to say don’t waste your time or energy going to this place. ESPECIALLY THE PHARMACY. Staff is rude and not helpful. Laquita is who I unfortunately dealt with. No help and just poor attitude. You can feel her life is full of negativity. Get it out of there!
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January 2024 by Paula Mills
Dequan/Quan is one of the friendliest young men in this store which by the way is in a very bad neighborhood very aware of his surroundings .Good job walgreens
