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January 2024 by Keith Cobb
This is the slowest Walgreens pharmacy in Memphis! I sometimes wonder where did these pharmacist get their degrees? And they seem to be unorganized and displayed at times! I have to check my order to ensure these people.did put the wrong medication in my bag. smh
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December 2023 by Pam C.
This Walgreens (1800 block of Union) is my "Go To" Pharmacy. Although they are quite busy, they are efficient, caring & get to you as quick as they can. My husband & I had our RSV shots yesterday. We made an appointment for our visit. Once at the pharmacy, we were given forms to complete. We waited maybe 5 minutes, were called back & within 5 minutes we were done. I mentioned that I would like a Tetanus shot & the nurse completed the paperwork for me, shot was given and we were out the door! Thank you Walgreens for your kindness !
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November 2023 by J N
When it was time to get medicine refill, they sent a text saying it was out of stock. A week later I had to call them to check on medication and it was in stock. So no one was going to update me about my medication. Also had to wait 23 minutes before someone answered phone. Totally unacceptable.
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October 2023 by Nitarsha Bolton
The Pharmacist this morning at 3:18 is so Rude. It’s not the customers fault that you work over night. She was rude from the time that I pushed the call button until my return. And after 50 minutes of waiting after leaving the Emergency Room, you would think her attitude would have changed. No it was worse.
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September 2023 by Steven Cook
I don't think I've ever had a straightforward transaction with this pharmacy. Most impressive, it is always some new scenario of failure. I understand this is a very busy pharmacy, but with stakes as high as making sure people have needed medication, you'd assume they might at least learn how to use their own computers.
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September 2023 by Asheed Abark
Pharmacy was awesome. Tracked down medication and filled it while I waited. The discount was also awesome, buy 1 get 1 free honey roasted cashews. The store was clean and well stocked
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September 2023 by Karma's Always Late
The only good thing about this pharmacy is that it’s close to our house. It’s always been busy, understaffed, and prone to errors, but it’s recently gotten much, much, worse. I could live with the 1 hour plus hold times and long lines to pick up prescriptions. I could even live with the indifferent or downright rude pharmacy staff. What I can’t live with is being told over and over again that a prescription is ready and then waiting in line for an hour only to be told that it would not be ready for another week. I need a local pharmacy, not a mail-order pharmacy, and I’d prefer to get my medications from somewhere that didn’t consistently give me the wrong information. I recently went without medication because the pharmacy staff told my husband that they gave my prescriptions to another customer!We’ve been using Walgreens for 23 years, but we’re done. We’re transferring all of our prescriptions and I hope that I never have to set foot in a Walgreens store again.
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September 2023 by Miesha Woods
I just literally sat on the phone 45mins waiting with only 3 callers ahead just to get to my turn and someone hangs up the phone. I called back only 1 caller ahead of me, this time someone picks up but the tech hung the phone up in my face while I was giving him my daughter's information. Now I'm trying to call back and their phone is completely busy or someone took it off the hook. SMH
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September 2023 by Eric R.
The drive thru pharmacy is an unpleasant process and UNREASONABLY slow. It's ridiculous.
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August 2023 by jmaham23
Every month they have a week headstart to fill my prescription, and every month they are 3-5 days late without fail. I have to find out the hard way after waiting on hold for an hour usually.
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July 2023 by John Morris
Usually here for pharmacy. Pharmacy was quick for the most part, can get busy though. Employees were polite and professional. Store was well kept.
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July 2023 by miracle smith
Pharmacy department have you on hold 30mins. They continue to pickup the phone and hang up without answering. Very rude if you're busy just say you're busy don't hang up in nobody's face. Very disrespectful.
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July 2023 by ALAN BOOKER
Came in for covid-19 test and it was scheduled at 445pm. Got there at 420pm and it's like 8 cars in front of me. Get to the window at 446pm and she says covid-test stops at 5pm. We'll it's 446pm...The 5pm comment just already let me know you didn't want to do it anyway. Then she go get someone just to come lie and say the system is down. Lol...bold face lie...it's 7 cars behind me now. I guess they can't get their prescription now lol
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May 2023 by She SoulNatural
I hate to say that I can see why the reviews are so low for this location. The website lists orders as being same day pickup. I came in the 4 days later and my posters still aren't ready. I was told that they ran out of ink,by an overly nonchalant manager. I'm not sure if his "attitude" they he gave off is just how he is naturally or if it's a result of them being understaffed. I will be cancelling my order and taking my business elsewhere though. This was not a warm experience in the least.
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May 2023 by James Yates
The pharmacy does not deserve a one star!! This is the most ill prepared Walmart in Memphis. No organization. When you pick up your meds the clerk has to search in 5 different places to find your stuff. Watch!