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July 2024 by Tricia Shoemaker
After not getting help for almost 3 hours in Millington called customer service who ordered us a phone right there to pick up in Cordova. We rushed over 1 hour till closing where Nick, Alan and Candice were AMAZING helping us even helping with transferring although closing. Thank you for everything. What am amazing team.
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July 2024 by Gustavo Valbuena
Excellent attention
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July 2024 by Sandy Newcombe
This location is on the struggle bus. I went to port a line from ATT and was given no assistance on setting up my new phone. The employees told me I should have no problem figuring it out on my own at home. Well, days later and still don’t have full service because my line was not transferred properly. The store did appear short staffed on the day I first went. I had to go back to the store since I still didn’t have service. This time I was told I had to leave the store because they were closing due to lack of staff. Switching phone carriers has not been a pleasant experience and I may just return to ATT. But it also appears that the store needs some support from Verizon corporate to keep the doors open.
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June 2024 by Abdul Haji
Really bad customer service they don't know how take care of customers after waiting 2 hours they told me to call customer service because they are not able ti sell me an apple watch with Verizon gift card the don't go to this location ?
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May 2024 by Charles-Alexandre CARTRON
I was here for the first time, very professional associate and accurate, I recommend.
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February 2024 by Pierre Wakefield
Fire the whole staff it’s horrible, I can’t even take my time to look around to see if the item of my choice of something I wanted. I was so uncomfortable by this rude staff who is impatient because I wanted to look first before purchasing anything, I’m being rush while they holding their head as if their so bothered by me looking and mumbling under their breath and laughing. One say it don’t even take all that. I want be returning and I’m going change my service I’m sick of the unprofessionalism at Verizon.
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September 2023 by Diana J.
I went it on Labor Day and I received the worst service of my life. The lady with the bob was a little nicer than the other light skin lady, she had a bad attitude and didn't know anything. I'm not sure why Verizon would hire her when she's not capable of answering any questions. I'm considering leaving Verizon for good after that experience!!
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August 2023 by Wesley Box
Busy but they multi-task well
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August 2023 by Wendell Coleman
Friendly
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August 2023 by Andrea Garrett
Great service
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August 2023 by Tomas Montesinos
Worse experience in a cellphone store.
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August 2023 by Cornelius Sullivan
They closed early for no reason, I hope someone in a higher position can make sure this never happens again
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August 2023 by Raymond Tant
Great costumer service
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August 2023 by Hugh Ervin
They got my issues resolved
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August 2023 by BigReka
Absolutely the worst store to ever do business at. ALL THE STAFF ARE VERY UNPROFESSIONAL && VERY INCONSIDERATE UPON ARRIVAL NO GREET CUSTOMER SERVICE SUCKS && THEY’RE VERY CLUELESS ON TRYING TO SOLVE ANY PROBLEMS YOU’RE HAVING WITH YOUR DEVICE(s). I went to the store to pick up my order. I got my order but before leaving the store I wanted to make sure that the devices worked before leaving…. && guess what the device (iPhone 13 gold pro) didn’t work. These people gave me a number that was under someone else name which means my phone couldn’t be activated. I repeatedly asked for a refund nothing was done. Tried calling customer service which they also sucks as well because the problem still was able to be fixed!! Now mind you all I’m a new customer never had any service with Verzion. Just imagine how livid I am purchased a phone they won’t give me an refund on because of the mistake they made. Now I’m stuck with a phone that doesn’t have a number. The employees claim they can’t generate another number because the money I paid went towards someone else’s account. I WOULDN’T RECOMMEND A DECEASED PERSON TO THIS COMPANY!!!
