Verizon offers a convenient shopping experience at their Cordova store, where customers can find the latest mobile devices, 5G home internet, and business solutions. Customers can visit the store in person or schedule an online appointment for a seamless shopping experience. Online orders can be picked up in-store, with options for free 2-day shipping, express lockers, and same-day delivery where available. Despite some reports of slow service due to limited staff, the Verizon representatives are described as professional, knowledgeable, and providing excellent customer service. Customers have praised the store's assistant manager, Candace, for her efficient and patient handling of issues, such as resolving a problem with an e-sim card. The Verizon team in Cordova is dedicated to ensuring a positive customer experience, even going the extra mile to help customers, as evidenced by the team's assistance in transferring a phone after the store's closing hours.
Best customer service ever! We had to transfer from Att and they went way above and beyond! Store manager is amazing! All the staff was so helpful and fast. I have been to other Verizon stores and best customer service. Thank you for all your help.
June 2025
Literally just 2 workers in this store while it’s about 12 people in here … they need more help at this location the service is slow ….but the workers are nice and knowledgeable maybe since this is the nearest location that’s why everyone is here . They just need to hire some more workers I would say at least 3-4... read full comment
March 2025
I had a question regarding my account, no one in 2 stores could help me with. They gave me a number to call and that person I called was awesome he answered all my questions and helped me with my account.
