These reviews highlight a very positive experience at the Verizon store located at 8445 US Highway 64. Customers praise the store's friendly and helpful staff, including employees like Gary, Ginny, Jonathan, Jenny, and other women who provided excellent customer service. The staff are described as kind, caring, patient, and knowledgeable, often going above and beyond to assist with phone upgrades, plan changes, and technical issues. Several reviewers mention that staff members stayed late or took extra steps to ensure customers were satisfied and had a smooth experience. Customers appreciated the staff’s understanding and ability to explain technical details without making them feel incompetent. The store is well-run, with staff actively troubleshooting problems, helping with discounts, and offering the latest phones and plans at good prices. Many customers express high satisfaction, indicating they will continue to choose Verizon and this store for future needs. Overall, the store provides an exceptional in-person Verizon Wireless experience, characterized by friendly service, helpful staff, and a caring attitude that leaves customers happy and confident in their choices.
Ms.Quinn very patient,sweet,and kind and most definitely answer my question and got the job done!
November 2025
I love verizon, great customer service, great deals, I got my new Z fold phone, verizon paid off my old device ,and I love my unlimited service, saff was very knowledgeable of my needs
October 2025
I worked with Jonathan with switching 4 lines from T mobile. He provided great customer service and walked us through our new phone. I would recommend a friend to him.
