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March 2024 by Katherine McCarter
This post office is supposed to be open till 6! And lately for the last 6 months I’ve been there at 5-5:30 and they have been CLOSED! This happened to me today and also 2 days ago and was there at 5. The bin on the wall that you can flip your packages in also NEVER works after hours! I’m very frustrated with the early closing as I use this particular post office for the very reason they are open till 6! Needless to say, I was not the only customer there at 5 today that was pissed!
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March 2024 by Robert “Bp123” Perette
Showed up 10 min before close refused serv
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March 2024 by alphonse muhubiri
It’s very disappointing and so unprofessional to what happened with this Post Office Team members. I planned on Sending my beloved family 2 phones using express service (Overnight shipping) and just to find out that both phones were stolen before reaching the local post office in Texas. What’s is surprising is that I filed for the complaint and claimed for the phones, them to come and send me $100 check not half of what cost me to buy those 2 iPhones. Such weird behavior! Never again going back to this post. The photos of the package attached below.
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February 2024 by Marq Pellman
Tracking shows my package delivered today after 4:35PM. My regular mail and my package have both not been delivered. Why is it marked delivered if no one has showed up at my house
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February 2024 by Henry Lopez
Bad service waiting around 1hr for my package
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February 2024 by Theresa Rice
Is there a reason the doors are locked and not allowing customers in at 11:00 AM?
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January 2024 by Angela Draper
Always the slowest post office
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January 2024 by Vicki Nelson
This process is horrible when trying to receive a package. I have been waiting for a 1st class package that is insured since December 26th! It is now January 2nd. My package has been in the Memphis Tennessee area since December 22nd in transit. It has been to several different facilities in the Memphis area but no one can tell me where it's at at this time . WHY?! I have asked to pick up my package wherever it is but no one seems to know where it is! Is it lost? This is terrible and very shady . Was it stolen? I don't know. There needs to be a better system showing exactly who had the package last and where it is!There is no reason why this can't be made possible. I am so disappointed in our mailing system and this should never happen! I will keep calling all day until someone can tell me something real about where my package is. Get your act together USPS in Memphis!
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December 2023 by Katie Price
HORRIBLE, old white man that works there closes early at 5:30 when the post office closes at 6. Everyone there is incredibly rude and hates doing the bare minimum at their job.
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December 2023 by Shadowxfire
If I could give 0 stars I would..the stupid automated system is broken I say speak to an agent and it keeps wanting me to put in the tracking number when all I'm trying to do is get some information. Fix the system
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December 2023 by Niki Flowers
Insane that Rosalind at the counter literally said to me in front of her (very sweet older man) coworker and other customers “it’s not my problem that you need help mailing your packages.” ???
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December 2023 by Susan Schmidt
On Wed Dec 6th I walked in to buy Christmas stamps. Waited patiently in a rather long line with others. There were 3 employees at the counter, one of these were handling passports. When my turn came the woman told me they didn't have stamps at the counter, I must use the kiosk. I asked if Christmas stamps were in the kiosk and she told me they were. So I went to the kiosk but couldn't find any Christmas stamps listed to buy. It would be helpful if there was a sign saying stamps are only in the machine and also, Christmas stamps not available. Certainly would have saved my frustration. I left and drove to Raleigh for my stamps. Raleigh is a 5 star location!
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October 2023 by Wes Simpson
This post office is horrible with their drivers. If it's a package they have to get out of their truck to put on your porch there is a slim chance you might get it. If it's the weekend there is no chance you will get it, They will just keep on driving. If only they got paid by how many packages they got delivered rather than by the hour so they can not do their job like they are suppose to.
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October 2023 by Christine Taylor
This post office is horrible , not a friendly customer service. The mail carriers deliver wrong mail to the wrong house repeatedly. Call to inform the manager Jennifer to resolve the situation, she doesn't help either!!! I am waiting for my delivery from July 29th but it said delivered to my address but I never got it. Someone needs to get held accountable.!!!
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October 2023 by Joe Sevier
I dropped a stamped letter off at the cashier counter at this post office on October 2, 2023 at 10:40 am. I handed it to a lady and she said to me “I will take it this time but the next time put the letter in the box on the wall” her attitude and the manner in which she spoke was not to my liking. Before I give her the letter, I went to the box and it pick up time 6;00 pm. I figured if I handed it someone at the front desk it would have been put into the system before 6;00 pm. Although I depend on USPS for sending small pkg/doc, I will never ask her to help me.
