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August 2024 by Cedd Taylor
Alecia service today was wonderful she handled a matter with no problem fast and dependable, such an outstanding worker
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August 2024 by Mae Corby
Every since the changed management these new FEMALES don't answer the phone and often comes in late but go to lunch early and come back late
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December 2023 by Bahtshevah
Very affordable rates; very friendly customer service, and convenient location with 24 hour access.
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October 2023 by Valerie G Turner
I have not had any issues with U-Stor. Staff is always very friendly and pleasant. Facility is clean, lot is well maintained, and the entrance/exit gates provide additional security. Online payment is great. If I can't get to the office I can always pay online. Easy access.
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October 2023 by Belva Armour
Great storage unit. Great service and reliable price. Grounds are kept Clean. Staff is friendly and courteous.
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October 2023 by Terry Smith
Haven't had any problems in the 3 years I had my storage unit.
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October 2023 by Mary Smith
Great people NEVERRRR had/have a problem.Been with them for about 3 years now maybe
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October 2023 by Jubirt Carol
Very courteous, professional management ?? ??
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August 2023 by M Williams
Absolutely horrible! A temporary storage unit was broken into early May during early morning hours. Although someone lives on site, they rarely patrolled the area. A police report was filed, but just like the rest of the city...useless. According to staff there were multiple break-ins throughout the week. Mine was the last break-in.U-Storage should have notified other tenants of the multiple break-ins. They lack of common decency and laziness with the location is insane.Still an ongoing investigation, but I haven't heard anything since then. My valuables are gone.Try to avoid a storage unit at all cost. These storage companies don't care and the city is full of thieves. I recommend a "mom and pop" self storage if you have to. Actual 24hr surveillance.The below response is a company standard reply. U-Stor couldn't help me then and can't seem to help now. Up your security system and terminate your current employee. We chose this location due to the 24hr surveillance and on-site staff. Help your current and possible tenants.
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June 2022 by Jeffrey McMurry (Jeff)
Mike was super helpful! Went way out of his way to help me! Truly appreciate it! And the place is super clean and in a great location!
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January 2022 by g anderson
Very good customer service.
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November 2021 by Yvonne Bell
Good experience. The couple that's there now. Personable. No complaints ?
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November 2021 by Carolyn Wade
Very Professional, good service , been with them for a long time. Never had a problem . I highly recommend them.
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November 2021 by Veronica Swan
I have had an awesome experience with U STOR ..I’ve been with them for years. I love the fact that we can call in to pay, because of COVID. I experienced my call being forwarded to another location and having to give my card info to someone that sounded suspicious.The employee said the third street employees were busy and forwarded their calls. The other location was Elvis Presley Blvd , Memphis, Tn .This was the 2nd or 3rd day to pay.He said they forward calls between the two locations. I had never in 8 years experienced that , it’s a younger couple now. My overall experience has Awesome !!
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November 2021 by Mary Smith
Good people BEFORE AND AFTER Management changes..Reasonable prices