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May 2023 by David Burkhardt
Everyone is nice, be patient, they'll get it done. Excellent wings at the end of the block but you are in Memphis, keep your head on a swivel.
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May 2023 by Michael Procknaw
Dustin will do his very best to make sure your truck is repaired properly.
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March 2023 by Robert Raygoza
Replaced glass in my truck and left broken glass all over the inside
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December 2022 by Coffee Ghidorah
Best mack shop this side of the Mississippi river, ask for Jerry, the man knows his stuff
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November 2022 by Stewart Richardson
Awesome company. First rate service.
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September 2022 by Randy Keenum
I’m a company driver and my company leases from Tri state. My truck broke down at 8:30 am it took them till 8:00 pm to get me a replacement truck.I was 4 hours from where replacement truck was. Ask wrecker man what took so long he frowned up and smarted we had other things to do! Needless to say I’m not real happy with these people. Not the first time it’s taken this long to get back on the road.
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August 2022 by Timothy Matthews
Specifically for the leasing side of Tri-State. I haven't been on the sales side, yet.These guys are simply awesome from the top to the bottom! Any time I call them for any kind of issue out on the road, they Immediately jump on it 24/7! And when I'm in town, even better! How many places can you call at 7am, be in a shop bay at 8am and rolling out before quitting time? I've done it here 5 times this summer alone! Amazing service ethics! I've had breakdowns out on the road and they've had me rolling in less than 24 hours almost every time!They guys in the shop are thorough and skilled and fun to interact with...just don't get in the way!You won't get this kind of service from the bigbox leasing companies. Not even close!
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July 2022 by debra Hubbard
Good customer service.
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May 2022 by karen manning
This has been the worst buying experience ever. We paid money to hold a trailer, went to the bank to get the check and when we got back they said the trailer was sold. It’s been a month later and we still haven’t gotten a trailer nor refund of the money we paid to hold the original trailer . No communication from salesman until we contacted the owner. I’ve would not recommend this place to anyone.
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April 2022 by Lenora Smith
Nice and friendly people and very helpful ...had the parts my husband needed
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January 2022 by John Numaker
Zero customer service. Zero communication. Hands down the worst dealer experience.
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January 2022 by Kelly Penninger
Thought we blew a seal. They were very busy bit took the time to check our issues. Turns out the work done at another shop wasn't cleaned up properly. They worked on it for 30 minutes, ensuring it was all fine. The mechanic was awesome and the other employees were very friendly. The shop is the best I have ever seen a truck repair shop Thanks again.
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December 2021 by eric crumb sr
Parts people work hard to get u the right parts
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October 2021 by LaGina McClinton
If you decide to buy a truck from this place make sure you have a mechanic check it out 1st. I purchase a truck from Tri- State and paid over $126,000 and the truck broke down on their lot and again when it was shipped to me. I've had my truck for over a month and only got to run it for 1 day and it was back in the shop needing a transmission. The manager Mike and Sale person Issac hasn't done nothing really to help me. I ask for a diagnostics report and still haven't received one. I'm totally disgusted with this purchase. PURCHASE AT YOUR OWN RISK. I WOULDN'T NEVER BUY ANOTHER DUMP TRUCK FROM THESE PEOPLE.
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October 2021 by Robert Lancaster
Is great service friendly people good products For all your Mac needs go to try steak
