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June 2023 by Jeffrey Anglade
Phenomenal experience and Jeff ( assistant service Manager) is extremely helpful and detail oriented..
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April 2023 by david lau
My truck lost steering power due to an oil leak, Thomason Truck Center in Memphis fixed my truck quickly and got me on time for deliveries, Jeff Goodson and his team are amazing！
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March 2023 by Chris Mack
They do good work plus they got me in and out fast!
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February 2023 by Sandy
Called Thompson’s re: Class A, 38’ CAT diesel that had broken down. Initial call was about 1 hour before closing. Service representative said they could service RV, however, they would be locking the gates (for drop off) in about 45 minutes. They gave me the name & phone # for towing. During the next 45 minutes I had occasion to call them about 5 times - they were always very polite & gave me the info requested. I let them know when tow truck arrived & when we were on the road to them. The timeline was short to get it to them. Thompson’s stayed in touch with me, they called for estimated arrival and in the end - because we weren’t able to get there before closing due to heavy rush hour traffic , they STAYED OPEN past closing for us AND kept the gate to their secured lot open. They had paperwork ready for us. We’ll hear today from them regarding repairs. THANK YOU THOMPSON’S for going above and beyond getting us in!!!Service: Auto engine diagnostic
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December 2022 by Antonia Mitar
I have been wanting to write a review since February when we bought 2 semi trucks from Tim. He is the best salesperson I have ever met in this business.From the first phone call to the after the fact, he remained genuinly nice, professional and helpful.Trucks were delivered impeccable. I would recommend this truck dealer to whoever is looking for a good used truck- you can seriously relax knowing they will fix everything there is to be fixed before handing you your truck.Tim will make sure to follow up on every little detail. I am just one satisfied customer here among the others for sure.Thank you Tim for your assistance! Antonia, GC
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November 2022 by David Oulton
These guys know their stuff..got a caterpillar..go here if you're in Memphis tenn....had me fixed and on the road fast
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September 2022 by Mike Mike
great people! had a truck with a leaking fuel line and they got us in right away and tightening up the line. recommend them
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June 2022 by Antonia M
I have been wanting to write a review since February when we bought 2 semi trucks from Tim. He is the best salesperson I have ever met in this business.From the first phone call to the after the fact, he remained genuinly nice, professional and helpful.Trucks were delivered impeccable. I would recommend this truck dealer to whoever is looking for a good used truck- you can seriously relax knowing they will fix everything there is to be fixed before handing you your truck.Tim will make sure to follow up on every little detail. I am just one satisfied customer here among the others for sure.Thank you Tim for your assistance! Antonia, GC
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June 2022 by Tony Schmidt
knowledgeable, professional, considerate.Passing through town by radiator lines gave out Leaking fluids and putting my rig into limp mode. They were able to replace the lines and check the rest. no one likes breaking down but I’m sure glad they were able to fix it.
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June 2022 by Huss 1969
?I love it
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August 2021 by Me
This review is not for any repairs, but for the parts department. I call 2 international dealership in the area, for the part I needed. I blown out the hose that goes from CAC to intake manifold on a International Prostar. Neither dealership had the part in stock and both said it would next afternoon before they could get it. Robert and Jeff at Thompson were a great help and they called around for me , but no one stock International parts. They remember they had a trailer with new old stock, and we found the hose in it. Seeing how Jeff and Robert treated me I would consider bringing my truck here.
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March 2021 by Johnston Boyd
Very knowledgeable people
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December 2020 by Wayne Jones
Robert Miller is the best Salesman ever. He always has time to discuss anything about the equipment and services Thompson has to offer. If he doesn't know, he'll get you someone in the Thompson organization that does know.
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October 2020 by Sunny Road Trucker
Robert was a awesome guy!He gave me a tour of the facility and it was quite amazing!
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September 2020 by Abdulganiyu Hassan
Good place.
