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“I so love these ladies so sweet. Michelle was amazing. My church group needed a van to go out of town in and she made it possible for Tlc to travel. Our rental was great a great success I will go back again and again. Also has sent family and friends to them....let me also say that it was extremely clean and the process was professional and fast. They rock in my book!!!!!”
“My truck lost steering power due to an oil leak, Thomason Truck Center in Memphis fixed my truck quickly and got me on time for deliveries, Jeff Goodson and his team are amazing！”
9AM - 5PM
137 W Illinois Ave, Memphis
Truck Rentals
“This has to be the best U-haul location on the planet. Their customer service is impeccable. They go above and beyond to help you in anyway they can. They make you feel like your family and not just another customer. 10/10 would recommend”
“I want to publicly express my appreciation to Chemaine, manager of the Titus Rd facility, who was such a great help when I needed to clear my family's locker holdings from the Citizen facility.She was very attentive, helpful in her advice, and exceptionally caring in her dealings with us. She is a major asset to this business, focused on customer service, and a genuine joy to work with.”
“I have a couple issues with crow's truck service. The parts and service department. My company is a small business, which means I have to diagnose and do a lot of repairs myself. I had a air leak that was coming from the dash air supply valve, simple fix it seems. I purchased a replacement valve and changed it, but the issue was still there. I exchanged the part because I thought the 1st part was defected and the part counter exchanged it with no problem. I stayed on their property and switched the 2nd valve and it had the same problem. I went back to the part department and informed them, and let me know it has to be something else, I agreed. I then went to the service department to see if they could get me in, which they did. The mechanic on duty was great, he diagnose the problem in less than 5 minutes and ordered the part I needed a brake chamber. We took a hour for and returned the part arrived about 10 minutes later and was installed in approximately 30 minutes. I asked the service guy about a refund for a part I didn't need, and he said he would talk to parts. The parts department instantly said no,we exchanged the part once and that's it. While talking to the service guy, I asked him about the exchanged and for some reason he puts both hands in the air and said he is not going to argue with me. Very unprofessional because I'm a costumer asking a question. I was charged 567.61 which included 2hrs labor for 30 minutes work,(very unfair) for the brake chamber and labor+356.37 for the valve I didn't need. Everyone was all smiles when I was spending money, but seems to have an issue with me asking for a refund on a part I didn't need. I was very disappointed with the treatment I received.Crow truck service Memphis Tn.Never again!!!The review I posted earlier was a little premature. Since then I spoke to the parts manager Blain, he has reassured me that there are people in this world who understand and has genuine compassion for others. Thank you sir for the phone call and resolution to this matter. The world needs more people like Blain.”
“The folks at Penske we work with are great. It has been great working with them.
A tip for people renting. Bring those trucks in spotless so it takes less time to clean up for the next renter. Person before us left a mess, and Penske had to clean it, delaying our exit. This is supper important if they are short staffed.”
“I know it's a holdover from supply chain issues but we wanted moving blankets and 2 locations in Memphis didn't have them. Both the person who helped us reserve the 10' truck and the person onsite that finished our rental were great to work with. Everything was great with the truck and check out was very easy.”
“Penske has the most dedicated employees. Penske gives you the best pricing, fleet maintenance , customer care & assistance and much more as an individual to a business in need of fleet services they have you covered!!”
“Josh and Bryce was such a big help! I was having some difficulty with my location of the pick up for my rental and other things. They were so patient with me and help out a ton. They made sure I was well taken care of!!”
“Best Ryder I've been at.. They got great mechanics that actually know what there doing,
had 3 awesome mechanics that reminded me of a Nascar pit crew and knocked out all my problems, thank you boys for getting us back on the road so quickly.”
“Jamie has exceptional service. That lil short pig looking one is rude and she the damn store manager. Jamie goes over and beyond and she knew. I love how she work and put every customer need first.”
“Very impressed with the service at the Appling location, in Memphis. The truck was as promised, with assurances too. Loved how solid the cargo area was with the solid wood flooring and Secure wall for tying down! Reminded me of moving trucks from 70s. (A welcome and very significant contrast to Enterprise’s moving truck rental competitor - we rented from them a week ago. They had Very flimsy truck walls - not much to tie go when moving) Will rent from Enterprise again for safe and secure moving (do you know how rough these roads are?! You want your stuff secure!!) Well-worth the mileage expense!”
“Hogan is a great company to do business with. Great people that treat you with respect and courtesy. Always willing to help with anything they can. Great value and experience.”
“Great team inside and out. Scheduled an appointment for a PM for a Thursday but I called to see if I could drop it off that Wednesday before and they told me I could. I got there that day and they took care of me that day and I was in and out in 2 1/2 hours. Don't get any better than that. Thanks ladies and gents. ????”
“Wonderful experience at the storage locker on Summer. Brandy was awesome. Booking was an easy process and I was in and out within a few minutes. Facility and vehicle was clean and I had zero issues. Would definitely use them again and recommend to others”
“Great experience, affordable pricing, and easy booking process during an emergency. There was no line and no wait at this location while helping a client after she had an accident. She was able to get back on the road the same day while her car was towed to be repaired. Budget truly delivered!”
9AM - 5PM
3201 Austin Peay Hwy, Memphis
Truck Rentals
“I love the customer service I received. They went over and beyond for me to make sure that I received what I needed. And I needed more time and the was gracious.”
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“I had a great experience with Fairground Storage and these people (Tabitha and Taylor) are great! It didn't take them long to process my appointment with my U-Haul and they also offered me a storage, which I don't need this month. I would get it next month for low cost rate since they are nice and professional and their own point. Make sure y'all come and see them they will get you in and out fast.”