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January 2024 by Rick Baldwin
This morning da government announced a new tellemcommunications bill. The new rule is that if you want to communicate with somebody, you gotta tellem first!
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December 2023 by Joann Hicks
It was very experienced with helping you and getting everything you need when you ask
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November 2023 by Tyler Coleman
Jennifer, Chris and of course the store manager were all wonderful! I had called multiple stores before calling their store and had no luck with what I wanted to do. These guys told me to come in and they would get me done. And that’s what they did! Wonderful people that work there, and I will be back:)!
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October 2023 by Phil Harrell
Absolutely dreadful, they don't want to work
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March 2023 by Tom Fowler
HORRIBLE customer service. I recently upgraded my phone here and got talked into adding on home internet. After trying it out with a 14 day free trial I decided it wasn't suitable for my needs. I went back to the store because my receipt said I could return it there. I was told by an employee that I had to call customer care and they would process the cancelation and send a return shipping label. I called customer care and they processed the cancelation but told me to return the gateway to the store and added notes to my account instructing the store to accept it. I went BACK to this location and was again told they couldn't accept it as they had no way to process it. I asked them to call customer care and they refused saying they've been told not to call customer care. I left THIS location and drove to another at 5299 Poplar. At Poplar I was immediately helped by Kwana who had no problem accepting and processing my return. I recommend driving PAST the Perkins location and go to Poplar.
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February 2023 by Tony Pryor
TRAVIS. TRAVIS. TRAVIS!!!!! awesome. He is so personal he assisted me in getting a new phone after I was thrown away by another company. My new favorite spot. He is so funny kept the entire store laughing. Did not mind the wait.
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January 2023 by CHRIS ALLEN
Alexus did a wonderful job. If you ever go into TMobile on Perkins ask for Alexus she will get it taken care of for you in a professional manor
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January 2023 by W.C. Hitchcock
J Swain and Abe are GREAT to work with! Very knowledgeable and professional. I highly recommend this location.
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December 2022 by Tanisha Maetin
The whole team was INCREDIBLE, even when I thought it was going bad Marcus reassured me that everything was ok. Russel and Marcus were GREAT, I'm loving my wifi and new phones. Thank you guys ?
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December 2022 by Tim Snow
Do not buy a phone from this store they will still charge you monthly for a phone you already paid for . And brittney and Alexis will offer phone cases but do not accept they will scam you
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November 2022 by Erica Marshall
Fast friendly service! I was greeted right away as I entered the store. the Employees were very attentive to the customers needs and explained details about products and pricing very clearly and didn’t try to push pricey products on their customers ?
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November 2022 by Rajarshi Garnepudi
This store is too good and especially the executive, Abe is super cool. He answered all our queries with patience and the transition of network change is so smooth.
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October 2022 by Carla Spencer
Marcus was fast ,friendly and quick he helped me to resolve my problem and he always takes care of you with a smile.
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September 2022 by Reva Donaldson
Reginald helped get my daughter get a phone. He was very knowledgeable and friendly! We will return for such great customer service!
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September 2022 by Terika Jeans
I came into store to pay a phone bill. Brittany offered me a upgrade and was able too transfer everything out of my old phone into my new phone she's awesome thanks Brittany fir your great service