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October 2024 by Scott Berlin
Without a doubt, the best service I’ve ever had!!! A generational family operation that’s been around 60yrs and values service, quality, integrity, honesty all at a fair price. Traveling in our 5th wheel and broke a hanger on the leaf spring. Called them on Mon and made an appt for 7am Tue. Dropped off this morning at 7 and went to brk. At 8:48 they called and said it’s ready, wait, what???? ❤️’s me a trailer shop for suspension work vs RV repair! If u need suspension/trailer work in Memphis these r the guys!
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May 2024 by Stacey Gartner
Great folks working there! Nick and Paul were wonderful to hang with! I'd trust them with anything on my car
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May 2024 by JD McLane
These guys were like a Surgical teen took my truck in had the hitch on in less than an hour. Is super nice people.
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January 2024 by John VanHoek
This is a great establishment for you trailer needs from A to Z! Clean, well organized and staffed with experienced personal! This is a long standing company that has those extremely hard to find and discontinued parts. I had an older trailer with discontinued break hubs. They were able to cross reference me with the correct part. I am a commercial driver and this saved me from having to special order the part and get me back on the road to deliver my load on time. Otherwise I would have been down for several days. Thank you folks again for your professionalism! I have delt with many other trailer services and recommended this establishment!
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November 2023 by Janis B.
Surwic's is absolutely the best! They're been around since the early 60s and are a Christian family owned and operated business. I am so happy with Surwic's.
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November 2023 by Dennis Craddock
Great job ?
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November 2023 by Jared Miller
We busted a bearing traveling through Memphis and this place fit us into their busy Friday schedule and two hours later had completely replaced every bad part on the hub assembly and the trailer was good as new
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November 2023 by Donna A.
My husband called this company about getting brake pads for our trailer. There price was a little above what we wanted to pay so we got them from a different company. My husband realized that he needed another part called a caliper he had gotten a price quote from this company for $260.00. He drove to Memphis to pick it up when he got there the person remembered talking to him and asked him if he was going to get the pads and the caliper my husband told him he only needed the caliper. They charge us $599.18 for the part!!!!! When my husband told him the price he was quoted yesterday the person said oh no that's what we get the part for!!!! They almost double the cost of a part. Will never do business with this company again.
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October 2023 by Al C
I had a front hitch receiver installed from Surwic. They followed the Curt hitch instructions and it stated to trim off part of my front lower air dam. Afterward when I inspected the hitch, the air dam did not needed to be cut to install the hitch. I ask Nick, the shop owner, and he agreed but stated they followed the instructions. He immediately call the manufacturer and their Curt representative and got them to pay to replace my air dam. However I had to pick it up from the dealership. That same day they reimburse the part and because of my additional trip, refunded $ for gas. I was pleasantly surprised at their commitment to satisfy a customer. This is the 2nd time they preformed work for me and will not be the last. I highly recommend Surwic for any trailer and hitch work. Thank you Nick.
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October 2023 by Anthony Dunn
Very knowledgeable employees they know their trade. I always leave with a smile on my face. I had tried three other to get what I needed. Should have went there first and I will in the future.
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September 2023 by Mike Matejov
I'd give this place 10 stars if I could. Paul, the owner has been here 59 years. When he heard that I was dead in the water on trip out to Arizona with a deadline to get there, he and his staff stepped up. He does excellent work in welding and reinstalled my hydralyft motorcycle carrier. My motorhome will fall apart before anything happens to the lift again. He even found us an RV park about 15 miles away that was a safe and pleasant place to spend the night. Staff were ALL very friendly and helpful. I CAN'T THANK YOU ENOUGH .
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September 2023 by Agape Travelers
We've been customers of Surwick for years. Paul and Anny have always taken great care of us. Wouldn't go anywhere else!
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September 2023 by Susan Townley
We were stranded in Southaven until after several visits to Camping Retailers, we were sent to Surwic Trailer Hitch Co. They had the part I needed. They were so courteous and professional.
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April 2023 by Ronald Jones
The WORSE experience- Most unprofessional business Ive ever visited. Made an appointment last week for today. Arrive and an older gentleman greets me for service in his attempt to discourage me from the services I needed because they were overly booked ( I explained I had an appointment) I needed tires mounted on my Trailer and needed my ball hitch serviced. He changed his tune when I said I have an appointment. He had me sit in my truck for 30 minutes addressed and serviced two other people I literally watched him. So i go inside and speak with an older lady asking should I pay for my services first - polity she she said oooooh no let me get someone to help you. Again the older guy apologizes for my long wait says he was busy trying to multi task and couldn't locate a tire. Mind you from the onset I told him I had my own tires. Later he sends a very abrasive and forceful mechanic only to tell me " i suggest you go across the street for a savings since you have your own tires, If not we charge 100 per hour" R U KIDDING ME. I've been here before and easily you all replaced my tired without the extra rudeness, unprofessional, refusal of services and steering away of business. IF you need ANY work done on your trailer this may not be the place. I wouldn't want anyone to experience the blatant disrespect I experienced.
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April 2023 by Kamron Stanford
These guys know their trailers. I broke down in Southaven when my leaf springs broke on my enclosed trailer. These guys had me back up and going very quickly. Thanks guys!
